Key Accounts Coordinator — Customer Service

Lanes Group; Eccles; On-site; GBP 22,000 - 27,000; Full time

Job summary

Lanes Group Ltd in Eccles is seeking a Key Accounts Administrator to support strategically important customers with excellent customer service and robust administrative support. You will keep clients informed of progress, handle enquiries, and work with operations to ensure accurate, timely delivery of services.

Salary £24,852 per annum, 37.5 hours per week, Monday to Friday, 9:00–17:00, based in Eccles. Join a leading utility services provider committed to growth and customer excellence.

Qualifications

• Previous experience in customer service or administration.
• Computer literate with software including Outlook, Word and Excel.
• High level of accuracy and attention to detail.

Responsibilities

• Ensure Customers are kept informed of job updates
• Dealing with enquires
• Maintaining in-house systems
• Dealing with incoming calls
• General administrative duties
• Ensure customers receive exceptional service at all times.

Skills

Customer service

Administration

Outlook

Word

Excel

Attention to detail

Tools

Outlook

Word

Excel

Job description

Lanes Group Ltd in Eccles is seeking a Key Accounts Administrator to support strategically important customers with excellent customer service and robust administrative support. You will keep clients informed of progress, handle enquiries, and work with operations to ensure accurate, timely delivery of services.

Salary £24,852 per annum, 37.5 hours per week, Monday to Friday, 9:00–17:00, based in Eccles. Join a leading utility services provider committed to growth and customer excellence.