Key Account Specialist

American President Lines; England; On-site; GBP 30,000; Full time

Job summary

A leading logistics provider seeks a proactive Key Account Specialist to manage client relationships and operational activities. The role involves collaborating with clients, overseeing invoicing, and ensuring service levels are met. Join a dynamic team dedicated to personal growth and innovation in global logistics.

Benefits

Competitive leave entitlements

Pension and life assurance

Discounts on gym memberships and retail

Qualifications

• Experience managing multiple accounts.
• Skilled in presenting reports and findings.
• Proactive approach to client management.

Responsibilities

• Collaborate with clients to produce forecasts and activity plans.
• Oversee monthly invoicing process for accuracy.
• Manage client reporting including status reports and business reviews.

Skills

Communication

Problem Solving

Organizational Skills

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

552253

Northamptonshire, GB

Key Account Specialist

CEVA Logistics provides global supply chain solutions to connect people, products, and providers around the world. Present in 170 countries with over 110,000 employees across 1,500 sites, our goal is to be a Top 5 global 3PL.

We believe our employees are key to our success. We aim to engage and empower our diverse, global team to co-create value with our customers through our logistics solutions, including contract logistics, air, ocean, ground, and finished vehicle transport. CEVA Logistics offers a dynamic work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics and be part of a team that values imagination, encourages boldness, and is committed to excellence. Help us shape the future of global logistics as we strive to become a industry leader. As we grow rapidly, will you “Dare to Grow” with us?

YOUR ROLE

Our site in Daventry is seeking a proactive and meticulous Client Coordinator to manage operational activities and monitor our client and customer service levels, ensuring expectations, timescales, and internal constraints are met.

This role is Monday to Friday, 8 am to 4:30 pm.

WHAT ARE YOU GOING TO DO?

Reporting to the Senior Key Account Manager, you will be the main contact for all customers and clients daily. Your responsibilities include:

• Collaborating with clients to produce forecasts and detailed activity plans to support revenue targets and operational delivery.
• Acting as the liaison between operations and clients, gathering and reporting customer forecasts.
• Overseeing the monthly invoicing process, ensuring accuracy and timeliness.
• Managing client reporting, including weekly status reports, forecasting, and business reviews.
• Suggesting improvements to products, systems, and services.
• Monitoring and updating sales and activity forecasts for designated accounts.
• Maintaining an updated client status report, logging issues, tracking progress, and leading efforts to resolve and prevent system and service failures.

This role offers up to £30,000 per annum.

WHAT ARE WE LOOKING FOR?

The ideal candidate will have experience managing multiple accounts, building strong relationships, and fostering customer partnerships. You should be skilled in presenting reports and findings, supporting projects across stakeholders, and be a natural communicator, problem solver, and highly organized with a proactive approach.

WHAT DO WE HAVE TO OFFER?

We foster a culture of reward and recognition, supporting your growth and development. Our benefits include competitive leave entitlements with a holiday buy scheme, pension, life assurance, and access to discounts on gym memberships and retail, travel, and hospitality vouchers. We value your hard work and commitment—join us to work with one of the top logistics providers worldwide.

ABOUT TOMORROW

We support your professional and personal growth with plenty of career opportunities. Join CEVA for a challenging and rewarding career.

CEVA Logistics UK&I is committed to diversity and inclusion, aiming to attract, acquire, and retain the best candidates in accordance with employment legislation and best practices. We select the best candidate for each role, regardless of age, disability, race, religion, gender, or other protected characteristics. Candidates will be required to pass necessary right-to-work checks for the UK and Ireland. IND2