Key Account Manager

JCT600 Ltd; Wall; Hybrid; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Bonus

Annual leave 34 days

Family leave

Life assurance

Pension

Sickness cover

Training

Car purchase discount

Cycle to work

Gym discounts

Referral bonus

Flexible working

Job summary

JCT600 Ltd. is seeking a proactive Key Account Manager to build and maintain relationships with broker partners, leasing companies and corporate customers.

In this hybrid role, you will be the main contact for key accounts, coordinating with the Head of Fleet Operations to deliver tailored vehicle solutions and exceptional service. You will proactively manage relationships, ensure needs are met end-to-end, and generate competitive quotations.

Qualifications

• Proven ability to manage broker partners, leasing companies and corporate customers.
• Strong communication and interpersonal skills with a customer-first approach.
• Experience in account management; automotive sector is a plus but not required.

Responsibilities

• Proactively manage and grow relationships with broker partners, leasing companies and corporate customers.
• Ensure customer needs are met from start to finish.
• Handle product inquiries, providing clear and accurate information.
• Generate competitive quotations aligned with customer specifications.
• Process vehicle orders accurately and in a timely manner.
• Facilitate smooth transactions throughout the leasing or purchasing process.
• Help broker partners and customers navigate the entire process effectively.
• Ensure every step of the customer journey is completed efficiently and accurately.

Skills

Account management

Customer service

Negotiation

Communication

Job description

Group Fleet - Head Office

Hybrid: 3 days office / 2 days WFH (following a successful 3 month probation)

Key Account Manager – JCT600

Hybrid: 3 days office / 2 days WFH (following a successful 3 month probation)

We are seeking an enthusiastic and driven Key Account Manager to join our team and provide tailored vehicle solutions and top-quality services to our customers. This is a vital role in building and maintaining strong customer relationships. In this role, you will be the main point of contact for key customers and broker partners, working to ensure smooth and efficient transactions that lead to successful sales or leasing contract.

You’ll collaborate with the Head of Fleet Operations to ensure our services remain competitive and aligned with customer needs, while delivering outstanding service and satisfaction.

As a Key Account Manager, Your Day-to-day Will Include

• Proactively manage and grow relationships with broker partners, leasing companies and corporate customers.
• Ensure customer needs are met from start to finish.
• Handle product inquiries, providing clear and accurate information.
• Generate competitive quotations aligned with customer specifications.
• Process vehicle orders accurately and in a timely manner.
• Facilitate smooth transactions throughout the leasing or purchasing process.
• Help broker partners and customers navigate the entire process effectively.
• Ensure every step of the customer journey is completed efficiently and accurately.

What We’re Looking For

We’re looking for a driven, detail-oriented individual with a strong background in account management and excellent communication skills. A passion for customer service is key, and while automotive industry experience is a plus, it’s not essential.

If you’re adaptable, self-motivated, and thrive in a fast‑paced environment, we want to hear from you!

What We Offer

We offer the following:

• Comprehensive package + Bonus
• Annual leave:34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support:Enhanced paid maternity and paternity leave
• Wellbeing & protection:Life assurance, pension, enhanced sickness cover
• Training & development:From foundation to advanced levels through brand partner training and best‑in‑class leadership development.
• Colleague car purchase scheme & servicing discounts
• Cycle-to-work and discounted gym schemes
• Referral scheme up to £1,000
• Flexible working

Why JCT600?

• We’ve spent over 80 years building a business that values its people and their careers
• We pride ourselves on being rated highly by colleagues for engagement and inclusivity
• Our commitment to your growth is reflected in our “Life at JCT600” philosophy and seven colleague commitments

Inclusivity & Diversity

JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of our commitment to being an inclusive business, we're proud to be a Disability Confident employer.

We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.