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Zen is seeking a Key Account Manager to manage a portfolio of high profile customer accounts, focusing on revenue growth and strong stakeholder relationships. You will become the trusted adviser and use solutions selling to win and grow business.
You will identify new opportunities within accounts and via referrals/event follow-up, continually increasing customer satisfaction. The role offers flexible, hybrid working and various employee benefits.
Here at Zen your gender, race, ethnicity, neurodiversity, disability, sexuality, sub culture, size, introversion, extraversion, family background and everything else that shapes you does matter to us. Because they matter to you and are part of who you are.We're interested in you as an individual and here you'll find opportunities to develop, be recognised and hopefully enjoy yourself along the way. So don't hold back, there is a warm welcome for everyone at Zen and we look forward to meeting you.We are always happy for you to enquire about part-time, flexible working or reasonable adjustments, and we will support wherever possible. So please feel free to discuss your preferences as part of the recruitment process.If you wish to find out more or discuss any details you're not sure about, feel free to get in touch by calling 01706 902 275 or if you prefer to send an email, you can to and we will get back to you as soon as possible.
FAO Recruitment agencies & organisations: Please note that we do not need agency support to fill this role. We have a small, but great, pool of agencies on our PSL and will contact one of those if we need to.
As a Key Account Manager you will be responsible for managing a portfolio of high profile customer accounts. These accounts will be defined by revenue spend per annum, will require close relationship management and have growth potential. Success will be based on forming strong relationships with the key decision makers through regular communication and meetings, and influencing these decision makers to enable Zen to become their partner of choice. This will be achieved by providing sound information and advice on Zen's services, and recommending appropriate solutions based upon qualified requirements.
You should aim to become the 'trusted adviser' to these accounts and use solutions selling techniques to win and grow business.
The Key Account Manager will also be required to identify new opportunities within the customer base, as well as generating new customer business via referrals / event follow-up and personal prospecting, always increasing customer satisfaction.