Key Account Manager

JR United Kingdom; Portishead; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player seeks a dynamic Account Manager to be the face of their direct sales model. This role focuses on building meaningful customer relationships and providing tailored solutions to enhance productivity, safety, and sustainability. You will engage with clients, demonstrate innovative products, and manage your sales area strategically. With a commitment to personal development and a performance-driven culture, this company offers extensive training, incentives, and a supportive environment. Join a passionate global team dedicated to exploring possibilities and building lasting careers.

Benefits

Private healthcare

Life insurance

Wellbeing support

Company vehicle

Fuel/charging card

Company laptop

Mobile phone

33.5 days holiday

Incentives for trips

Pension contribution

Qualifications

• Experience in customer-facing roles or sales.
• Ability to provide tailored solutions based on customer needs.

Responsibilities

• Engaging with customers to understand their needs.
• Demonstrating innovative products and managing sales area.

Skills

Customer-facing experience

Sales experience

Solution-oriented approach

Excellent organizational skills

Resilience and adaptability

Tools

Salesforce CRM

Job description

As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

What's the role?

As an Account Manager, you will engage with customers, understand their needs, and provide tailored solutions that enhance their operations.

Who is Hilti?

Hilti is committed to improving productivity, safety, and sustainability in the construction industry and beyond. We foster strong customer relationships and innovative solutions. Our global team of 34,000 employees across more than 120 countries is dedicated to exploring possibilities, personal development, and building lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces.

What does the role involve?

• Visiting sites and customers, asking open questions to understand their needs, and providing tailored solutions.
• Demonstrating our innovative products and software on-site.
• Developing focus customers by building relationships and uncovering new business leads.
• Managing your sales area operationally, organizationally, and strategically, utilizing Salesforce CRM system.

What do we offer?

• A passionate, inclusive global team and a caring, performance-driven culture.
• Extensive onboarding, training, and company events in Manchester.
• Incentives such as trips to New York City, Milan, and Miami.
• A minimum 10% salary increase after two years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
• Private healthcare, life insurance, wellbeing support.
• 6% pension contribution.
• Company vehicle and fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

What you need is:

• Customer-facing or sales experience in any industry.
• Solution-oriented approach to uncover customer needs and provide suitable solutions.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability to interact with all customer levels.
• Drive, motivation, curiosity, and excellent organizational skills.
• Essential: Full manual UK driving license; points must be disclosed with expiry dates.

Who should apply?

We welcome applicants from diverse backgrounds, including those with no prior sales or construction experience. Success depends on teamwork and ability. Please apply for only one role, and if suitable, you will be assigned accordingly.

Apply by clicking 'Apply Now' to upload your CV and answer brief questions. The process includes an online assessment, a short video interview, and potentially a day-in-the-life experience. We cover travel expenses for interviews.

If no current roles fit, we will keep your details for future opportunities. Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.