Key Account Manager

JR United Kingdom; Mossend; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance customer relationships and drive sales in the construction sector. This role emphasizes meaningful interactions, understanding customer needs, and delivering tailored solutions. You'll engage with various clients, from site operators to directors, while managing your sales territory effectively. With a focus on personal development and performance recognition, this position offers a supportive environment to grow your career. Join a passionate team dedicated to making construction better and enjoy a rewarding career with ample opportunities for advancement.

Benefits

Private healthcare

Life insurance

Wellbeing support

Company vehicle

Company laptop

Mobile phone

33.5 days holiday

6% pension contribution

Incentives for top performers

Referral reward

Qualifications

• Experience in customer-facing roles, ideally in sales.
• Ability to provide tailored solutions based on customer needs.

Responsibilities

• Visit customers and tailor solutions to their needs.
• Manage sales area using Salesforce CRM.

Skills

Customer-facing/sales experience

Solution-oriented approach

Resilience and adaptability

Organizational skills

Full manual UK driving license

Tools

Salesforce

Job description

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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Where a passionate and inclusive global team of 34,000 employees across more than 120 countries is exploring possibilities, leveraging their potential, owning their personal development, and growing lasting careers. Hilti Great Britain has been consistently recognized as a top employer for nearly two decades and is currently ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

In your role as an Account Manager, no day will be the same, but you can expect your days to include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor-make solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Further developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Being responsible for the operational, organizational, and strategic management of your sales area, fully utilizing the top-in-class CRM system, Salesforce.

WHAT DO WE OFFER?

At Hilti, we have a passionate and inclusive global team and a caring, performance-driven culture. This means you are part of something special – a place where you can grow, surrounded by colleagues who support you and with results that are recognized and rewarded.

• Extensive onboarding & training process and company-wide events in Manchester.
• Incentives for top performers such as trips to New York City, Milan, and Miami.
• Minimum 10% salary increase after 2 consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with opportunities to buy additional days.
• Private healthcare, life insurance, and wellbeing support.
• 6% pension contribution.
• Company vehicle and a fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate to Hilti.

WHAT YOU NEED IS:

Many qualities make an Account Manager, but the following skills and experience would be a good starting point:

• Customer-facing/sales experience gained in any industry.
• Solution-oriented approach – ability to uncover customers’ pain points and needs to provide the best solutions.
• Alignment with our values – commitment, teamwork, courage, and integrity.
• Resilience and adaptability – comfortable engaging with all levels of customers, from site operators to managing directors.
• Drive – a motivated approach to achieving success and overcoming challenges.
• Curiosity – passion for learning, development, and growth.
• Organizational skills – excellent time and priority management, ability to work autonomously.
• Essential: Full manual UK driving license to visit customers on-site 5 days a week, Monday to Friday. Please disclose any points and expiry dates on your license.

WHO SHOULD APPLY?

We have an excellent mix of people, and some of our best account managers joined us with no prior experience. Success at Hilti depends on teamwork and ability, regardless of background.

Please DO NOT apply for multiple roles; the team will assign you where your skills are the best fit.

Click the 'Apply Now' button to upload your CV and answer a few short questions – the process takes around 90 seconds.

SALES ONLY

If you meet the role requirements, you'll be invited to complete a fun online assessment and a short pre-recorded video interview. Please check your junk mail for these communications.

If you need support with your application, contact [emailprotected].

Once in the process, there are three stages: initial interview with a Regional Manager, a day-in-the-life 'field ride,' and a final interview with a Sales Director. We will cover your travel expenses for these meetings.

If no suitable role is available now, we will keep you in our talent pool for future opportunities and stay in touch.

Hilti is where your best belongs. We are an equal opportunity employer and value contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.