Key Account Manager

JR United Kingdom; Johnstone; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to be the face of their sales model. This role involves engaging with customers, understanding their needs, and offering tailored solutions. You will demonstrate innovative products and software on-site, develop relationships with key customers, and strategically manage your sales area using a leading CRM system. Join a passionate and inclusive team that values commitment and teamwork, and enjoy a supportive culture with extensive training and exciting incentives. If you thrive in a performance-driven environment and are eager to make an impact, this opportunity is for you.

Benefits

Private healthcare

Life insurance

Wellbeing support

6% pension contribution

Company vehicle

Referral rewards of £2,000

33.5 days holiday

Incentives for top performers

Extensive onboarding and training

Company events in Manchester

Qualifications

• Customer-facing or sales experience in any industry is essential.
• A solution-oriented approach to identify customer needs.

Responsibilities

• Engaging with customers to understand their needs and provide tailored solutions.
• Managing your sales area using Salesforce and uncovering new business leads.

Skills

Customer-facing experience

Sales experience

Solution-oriented approach

Organizational skills

Resilience and adaptability

Tools

Salesforce

Job description

As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

What's the Role?

In this role, you will engage with customers, understand their needs, and offer tailored solutions. You will demonstrate our innovative products and software on-site, develop relationships with focus customers, uncover new business opportunities, and manage your sales area strategically using our CRM system, Salesforce.

Who is Hilti?

Hilti is committed to improving productivity, safety, and sustainability in the construction industry and beyond. We foster strong customer relationships and a passionate, inclusive global team of 34,000 employees across more than 120 countries. Hilti Great Britain has been recognized as a top employer for nearly two decades, ranked in the UK's top 20 Best Workplaces by the Great Place to Work institute.

What Does the Role Involve?

• Visiting sites and customers to understand their needs and providing tailored solutions.
• Demonstrating products and software on-site.
• Developing existing customers and uncovering new business leads.
• Managing your sales area operationally, organizationally, and strategically using Salesforce.

What Do We Offer?

• A passionate, inclusive global team and a supportive, performance-driven culture.
• Extensive onboarding, training, and company events in Manchester.
• Incentives such as trips to New York City, Milan, and Miami for top performers.
• A minimum 10% salary increase after two years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
• Private healthcare, life insurance, wellbeing support, 6% pension contribution, company vehicle, and equipment.
• Referral rewards of £2,000 for successful candidate referrals.

What You Need Is:

• Customer-facing or sales experience in any industry.
• A solution-oriented approach to identify customer needs and provide suitable solutions.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability to interact with all customer levels.
• Drive, curiosity, and excellent organizational skills to work autonomously.
• Essential: Full manual UK driving license and disclosure of any points on your license.

Who Should Apply?

We welcome applicants from diverse backgrounds, including those with no prior sales or construction experience. Success depends on teamwork and ability, not background. Please apply for only one role, and if suitable, you will be guided through a quick application process, including an online assessment and a short video interview. The process involves interviews with a Regional Manager and Sales Director, including a day-in-the-field. We cover travel expenses and keep you in our talent pool for future opportunities.

Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.