Key Account Manager

JR United Kingdom; Haughton; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance customer relationships and drive sales in the construction sector. This role emphasizes meaningful interactions, tailored solutions, and a consultative approach to meet customer needs. Join a passionate team that values commitment, teamwork, and integrity while offering extensive training and exciting incentives. With opportunities for personal growth and a supportive culture, this position is perfect for motivated individuals eager to make a significant impact in a thriving company.

Benefits

Private healthcare

Life insurance

Wellbeing support

6% pension contribution

Company vehicle

Laptop

Mobile phone

33.5 days’ holiday

Incentives for top performers

£2,000 reward for referrals

Qualifications

• Customer-facing or sales experience in any industry.
• A solution-oriented approach to uncover customer needs.

Responsibilities

• Visiting sites and customers to understand their needs.
• Managing sales area using our CRM system, Salesforce.

Skills

Customer-facing experience

Sales experience

Solution-oriented approach

Organizational skills

Resilience and adaptability

Drive and motivation

Tools

Salesforce

Job description

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Account Manager Role at Hilti

As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

Who is Hilti?

Hilti is dedicated to innovation that enhances productivity, safety, and sustainability within the global construction industry and beyond. We build strong customer relationships to develop products and solutions that make construction better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores new possibilities, leverages their potential, owns their development, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK's top 20 workplaces by Great Place to Work.

What Does the Role Involve?

• Visiting sites and customers to understand their needs and proposing tailored solutions.
• Demonstrating our innovative products and software on-site.
• Developing relationships with focus customers and uncovering new business opportunities.
• Managing your sales area operationally, organizationally, and strategically using our CRM system, Salesforce.

What Do We Offer?

• A passionate, inclusive global team and a caring, performance-driven culture.
• Extensive onboarding, training, and company events in Manchester.
• Incentives such as trips to New York City, Milan, and Miami for top performers.
• Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including bank holidays) with options to buy additional days.
• Private healthcare, life insurance, wellbeing support, 6% pension contribution.
• Company vehicle and fuel/charging card, laptop, and mobile phone.
• A £2,000 reward for successful candidate referrals.

What You Need Is:

• Customer-facing or sales experience in any industry.
• A solution-oriented approach to uncover customer needs and provide suitable solutions.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability to interact with all customer levels.
• Drive, motivation, curiosity, organizational skills, and a full manual UK driving license.

Who Should Apply?

We welcome applicants from diverse backgrounds, including those with no prior sales or construction experience. Success depends on teamwork and ability, not background. Please apply for the most suitable role; do not submit multiple applications.

Apply through the 'Apply Now' button, upload your CV, and answer brief questions. The process includes online assessments, a short video interview, and potentially travel for interviews. We will keep you in our talent pool if no immediate role fits.

Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.