Key Account Manager

Sulzer; Hartlepool; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a talented Key Account Manager to enhance relationships and drive new business opportunities in the North East. This role involves managing project-based capital equipment sales, overseeing long-standing accounts, and identifying new opportunities within the water sector. The ideal candidate will bring proven sales experience, a strong understanding of capital equipment, and the ability to work independently. Join a company recognized for its commitment to innovation and sustainability, and enjoy a competitive salary, benefits, and opportunities for continuous learning.

Benefits

Company car or allowance

Annual bonus based on performance

33 days of annual leave

Defined pension scheme

Employee support programs and discounts

Opportunities for continuous learning and development

Recognition as a Top Employer in 2025

Qualifications

• Proven experience in sales and key account management in engineering.
• Background in the UK water industry or related infrastructure sectors.

Responsibilities

• Build and maintain relationships with key utility customers.
• Win new business across capital equipment and aftermarket portfolios.
• Collaborate with internal teams to ensure delivery excellence.

Skills

Sales Management

Key Account Management

Business Development

Commercial Acumen

Understanding of Capital Equipment

Job description

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

We are a driving force in the UK water sector, supporting utility companies, contractors, and partners through every stage of the asset lifecycle. Our solutions include capital pump supply, aftermarket services, and long-term framework agreements, helping to ensure safe, efficient, and sustainable water and wastewater operations. With a growing footprint and investments in technology, digital monitoring, and service excellence, Sulzer Water & Industry is trusted by major utilities.

We are looking for a talented Key Account Manager to strengthen existing relationships and develop new business opportunities across the North East. Responsibilities include managing project-based capital equipment sales (pumps), aftermarket, and service solutions, overseeing long-standing framework accounts, and identifying new opportunities within the sector.

Main Tasks and Responsibilities:

1. Build and maintain strong relationships with key utility customers and delivery partners across the North East.
2. Develop strategic account plans aligned with Sulzer’s commercial goals.
3. Win new business across capital equipment and aftermarket portfolios.
4. Oversee the full sales cycle – from tendering to negotiation to project handover.
5. Collaborate with internal teams (engineering, operations, customer service) to ensure delivery excellence.
6. Report on pipeline activity, forecasts, and customer insights.

Qualifications and Skills:

1. Proven experience in sales, key account management, or business development in an engineering environment, with a strong understanding of capital equipment (preferably pumps), rotating machinery, or industrial services.
2. Background in the UK water industry or related infrastructure sectors is preferred; candidates with a rotating equipment background interested in this space are also welcome.
3. Commercial acumen with the ability to manage frameworks and project-based sales.
4. Self-motivated and able to work independently, managing own diary.
5. Based in the North East with the ability to travel regionally.

What We Offer:

• Competitive salary and benefits.
• Company car or allowance, with EV options available.
• Annual bonus based on performance.
• 33 days of annual leave.
• Defined pension scheme.
• Employee support programs and discounts.
• Opportunities for continuous learning and development.
• Recognition as a Top Employer in 2025.

Contact:

For questions about the role, contact Daniel Faulkner at [e-mail]. We look forward to hearing from you!

Sulzer is an equal opportunity employer committed to diversity and inclusion.