Customer Development Manager

McCain Foods; Scarborough; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the food service industry seeks a Customer Development Manager to lead a team of Regional Account Managers. The role focuses on driving profitable growth across various sectors, requiring strong leadership and strategic planning skills. Enjoy a competitive salary, benefits, and opportunities for growth within an ambitious plan.

Benefits

Car allowance

Performance bonus

Enhanced pension scheme

Flexible holidays

Private medical insurance

Health cash plan

Cycle to work scheme

Volunteering days

Qualifications

• Proven team management and development skills.
• Experience in regional foodservice sales.

Responsibilities

• Developing and optimizing team structures for success.
• Coaching and training team members.
• Analyzing performance data and Salesforce reports.

Skills

Leadership

Strategic Planning

Negotiation

Relationship Management

Financial Acumen

Tools

CRM

Job description

Position Title: Customer Development Manager

Position Type: Regular - Full-Time

Position Location: Scarborough

Grade: Grade 06

Requisition ID: 36256

About McCain

At McCain, we’re feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives. Our core values—Family, Authentic, Trusted, and Quality—guide everything we do. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, we are committed to sustainable growth and positive change. Join us and MAKE IT at McCain!

Why join the McCain family

• Your Life: We support your potential, growth, and well-being.
• Your Success: Work with passionate individuals who support your career ambitions.
• Your Impact: Make a meaningful, lasting difference for yourself, colleagues, and the business.

About the role

We are on a mission to improve foodservice offerings. As our Field Sales Manager, you'll lead and develop a team of Regional Account Managers, driving profitable growth across the independent marketplace, including pubs, fast food, and casual dining sectors.

You'll play a key role in shaping our growth strategy, improving team and customer performance, and staying ahead of industry trends through data analysis and networking.

Your responsibilities include:

• Developing and optimizing team structures for success
• Coaching and training team members
• Supporting business planning to increase volume and profit margins
• Keeping industry knowledge current
• Analyzing performance data and Salesforce reports
• Collaborating with Category and Marketing teams
• Handling administrative tasks efficiently

Leadership Principles

Our principles guide our actions and interactions:

• Customer obsession
• Thinking big and planning ahead
• Empowering our people
• Acting like owners

What we're looking for

If you love potato, cheese, and veg, and have experience in regional foodservice sales, this is for you. We seek a natural leader with:

• Proven team management and development skills
• Strategic planning experience
• Major account management expertise
• Financial acumen and P&L experience
• Deep understanding of the foodservice industry
• Experience in branded environments
• Strong negotiation and relationship skills
• CRM proficiency is a plus
• Cross-functional collaboration experience

What’s in it for you?

Enjoy a competitive salary and benefits such as:

• Car allowance
• Performance bonus
• Enhanced pension scheme
• Flexible holidays
• Private medical insurance
• Health cash plan
• Cycle to work scheme
• Volunteering days

Opportunities for growth and international mobility are also available within our ambitious 5-year plan.

Work location

This role is home-based, with occasional visits to our Scarborough office. We value outcomes and success metrics over location, offering flexibility and collaboration.

McCain is committed to diversity and inclusion, providing accommodations during the recruitment process as needed. Your privacy will be protected in accordance with our Global Employee Privacy Policy.

Job Family: Sales
Division: GB Commercial Foodservice
Department: Field Sales Midlands

Location(s): Various locations across England

Company: McCain Foods (G.B.) Ltd