Key Account Manager

SK Heating & Cooling Ltd; Gloucester; Vor Ort; GBP 36.000 - 44.000; Vollzeit

Benefits dieser Stelle

Company pension scheme

28+ days holiday including bankhols

Your birthday off every year

Extra annual leave for years ofservice

Sick pay

Company events

360 Wellbeing Healthcare and Discount

Autonomy to grow your account

Ongoing development

Zusammenfassung

SK Heating & Cooling Ltd is a respected provider of refrigeration, air conditioning, mechanical ventilation and heating solutions across the South West, known for A2L system technology. The role focuses on owning and growing contract accounts, driving revenue and developing long-term client partnerships from Gloucester and surrounding areas.

You will identify opportunities, negotiate terms, and coordinate with engineering and estimating teams to present detailed quotations.

Qualifikationen

• Proven experience managing and growing contract accounts within a service environment.
• Demonstrated ability to drive revenue growth across existing client bases.
• Strong commercial acumen with negotiation and client-influence skills.
• Experience managing account financial performance.

Aufgaben

• Take ownership of assigned client contract accounts, including service delivery and commercial performance.
• Drive at least 10% annual growth across existing accounts through upselling and contract optimization.
• Build long-term client relationships and position SKHC as a trusted partner.
• Identify and convert missing services to maximise HVAC and Refrigeration coverage.
• Collaborate with estimating teams to present detailed quotations for PPM, upgrades, and remedial works.
• Ensure accounts comply with SKHC procedures, KPIs, and financial controls.
• Act as liaison between clients, engineering teams, helpdesk, and senior management.
• Negotiate contract terms and renewals to protect margin and commitments.
• Maintain compliance and reporting via CAFM (Clik) and back-office systems.
• Attend and lead client review meetings with performance and growth plans.

Kenntnisse

Account management

Sales negotiations

HVAC knowledge

MS Excel

CAFM software

Tools

MS Excel

CAFM Clik

Jobbeschreibung

SK Heating and Cooling Ltd is a respected, innovative provider of Refrigeration, Air Conditioning, Mechanical Ventilation and Heating solutions across the South West. We’re known for leading the way in A2L system technology, with multiple award‑winning projects and a reputation for high‑quality engineering.

We work with a wide range of commercial clients giving you varied, interesting, and technically rewarding work every day.

Location: Gloucester and Surrounding Areas

Salary: Up to 40k (Dependent on Experience)

Hours: 40 Hours

What We Offer:

• Competitive salary, dependent on experience up to £40k
• Company pension scheme
• 28+ days holidayincluding bank holidays
• Your birthday offevery year if it falls on a working day
• Extra annual leavefor each year of service
• Sick pay
• Company events
• 360 Wellbeing Healthcare and Discount code programme
• Autonomy to shape and grow your account portfolio
• Ongoing development within a growing, commercially focused HVAC business

Responsibilities

Key Responsibilities:

• Take full ownership of assigned client contract accounts, including service delivery, retention, and commercial performance
• Drive minimum 10% annual growth across existing accounts through upselling, contract optimisation, and added‑value service offerings
• Build strong, long‑term client relationships, positioning SKHC as a trusted partner rather than a contractor
• Identify and convert “missing services” to maximise full HVAC and Refrigeration coverage
• In collaboration out our estimating teams, prepare present, and commercially justify detailed quotations for contract PPM, system upgrades, and remedial works
• Ensure all accounts operate in line with SKHC procedures, KPIs, and financial controls
• Act as the conduit between clients, engineering teams, helpdesk, and senior management
• Negotiate contract terms and renewals to protect margin and secure long‑term commitments
• Maintain accurate compliance, service records, and reporting via CAFM (Clik) and back‑office systems
• Attend and lead client review meetings, presenting performance, improvement plans, and growth strategies

Skills & Qualifications Required

• Proven experience managing and growing contract accounts within a Service & Maintenance environment
• Demonstrable track record of achieving revenue growth within existing customer bases
• Strong commercial acumen with the confidence to challenge, negotiate, and influence clients
• Experience managing account financial performance
• Working knowledge of HVAC and Refrigeration services (industry experience highly advantageous)
• Ability to understand and translate technical requirements into commercial opportunities
• Highly organised, detail‑focused, and comfortable working to targets and deadlines
• Strong IT skills, including MS Excel, Word, and CAFM systems

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