Key Account Manager

Bristol Industrial; Devon and Torbay; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Hybrid working

Company bonus

Pension scheme

25 days leave + bank holidays

Job summary

Bristol Industrial is seeking an experienced Key Account Manager in the UK to oversee major OEM accounts within a highly regulated engineering environment. You will manage cradle-to-grave order processing, negotiate quotations, and liaise with estimating teams while ensuring compliance and export controls.

Regular meetings with customers and occasional site visits are expected. Hybrid working is possible, with strong progression prospects.

Qualifications

• Experience managing major OEM accounts in a regulated engineering environment.
• Degree education or equivalent experience, ideally in manufacturing.
• Experience with technical products and complex quotations.

Responsibilities

• Oversee all orders and commercial dealings with major global OEM customers.
• Cradle to grave order processing and negotiation of quotations.
• Ensure compliance for credit control, export licenses, and internal procedures.
• Communicate with customers on quotations, deliveries, and certifications.
• Generate weekly expedite reports and manage client account administration.

Skills

Key account management

OEM experience

Regulated engineering

Communication

Negotiation

Team coordination

Education

Degree or equivalent

Tools

Oracle

MS Projects

Job description

Key Account Manager

The Opportunity: If you’re an experienced Key Account Manager within a highly regulated engineering environment then this is a fantastic opportunity for you! The Key Account Manager will oversee all orders and commercial business dealings with major customers across the world whilst developing relationships with those customers and internal stakeholders.

The Role

• Managing the entire commercial relationship with one or two major key global OEMs within a highly regulated engineering environment.
• Cradle to grave order processing: handling the initial enquiry and dealing with all associated written and verbal communication, working with the estimating team on the bid process and negotiating quotations, order processing over very technical products, and resolving all queries during production until the product is despatched and exported.
• Working with corporate departments to ensure compliance for credit control, export licenses, HM Revenue and Customers and internal procedures.
• Responsible for day-to-day communication with the customer relating to new and existing quotations, delivery commitments, cost reduction activities, timescales audits, testing compliance and certifications
• Regular meeting reviews with customer via Teams and face to face, which may involve the occasional visit on site with customers.
• Creating weekly expedite reports using Oracle and other MS Projects systems.
• General associated administration on the client account including export control diligence and credit control procedures.

Preferred Skills

• Previous experience of managing large OEM customer accounts/portfolios within a highly regulated engineering environment essential.
• Degree education or equivalent experience, ideally within a manufacturing environment.
• Experience of working in a technical environment, on a technical / mechanically engineered product.
• Excellent organisational, communication and people skills along with drive and resourcefulness.
• Capable of working under pressure to achieve set targets, strong time management skills.

Working Hours

8.00am-4.00pm Monday to Friday (potential for hybrid working)

Associated Benefits

• Competitive salary in the region of £45-50000 depending on your experience and qualifications.
• A range of benefits including company bonus and an excellent pension scheme and 25 days annual leave plus bank holidays.
• Progression is encouraged, as is professional development.

Please note that this specific role may be subject to export control restrictions, including under ITAR. Any offer of employment from this particular company will be conditional on the successful candidate meeting the applicable legal requirements for access to controlled information or technology.