Key Account Manager

JR United Kingdom; Coventry; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Key Account Manager with a strong background in logistics and fluency in both Chinese and English. This role offers an exciting opportunity to lead sales efforts, manage strategic client relationships, and drive growth in logistics operations across Europe. The ideal candidate will have a proven track record in sales management, exceptional negotiation skills, and a deep understanding of supply chain solutions. Join a globally recognized logistics company and be part of a collaborative and innovative team dedicated to excellence and client success.

Benefits

Competitive salary with performance-based incentives

Opportunities for professional development

Collaborative work environment

Career advancement opportunities

Qualifications

• 5+ years of experience in sales or key account management in logistics.
• Proven track record of achieving sales targets and managing high-value accounts.

Responsibilities

• Develop and implement sales strategies to drive growth in logistics.
• Manage key client relationships and ensure customer satisfaction.

Skills

Sales Management

Client Relationship Management

Negotiation Skills

Market Analysis

Fluency in Chinese

Fluency in English

Logistics Operations Knowledge

Data Analysis

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Logistics

Bachelor’s degree in Supply Chain Management

Tools

MS Office Suite

CRM Tools

Job description

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We are seeking a talented and results-driven Key Account Manager with a background in logistics and fluency in both Chinese and English to join our dynamic team in Europe. This role offers an exciting opportunity to lead sales efforts, manage strategic client relationships, and drive growth in our logistics operations across the region.

About Us

JD Logistics, a subsidiary of JD.com, is a global leader in supply chain innovation. We are dedicated to delivering exceptional logistics solutions powered by advanced technology and a commitment to sustainability. Joining JD Logistics means becoming part of a global team that values excellence, innovation, and collaboration.

Key Responsibilities

• Develop and Implement Strategies: Craft sales strategies to achieve revenue and business growth targets in the logistics sector.
• Client Acquisition and Expansion: Identify, approach, and secure new clients while expanding business opportunities with existing accounts.
• Client Relationship Management: Serve as the primary point of contact for key accounts, ensuring customer satisfaction and long-term relationships.
• Customized Solutions: Understand client needs and propose tailored logistics solutions to enhance their supply chain operations.
• Contract Negotiation: Negotiate contracts, pricing, and service agreements to ensure mutual benefits and competitive terms.
• Market Analysis: Monitor market trends, competitor activities, and customer needs to adjust strategies and maintain a competitive edge.
• Cross-Functional Collaboration: Collaborate with internal teams, including operations and product development, to ensure seamless execution of client requirements.
• Performance Tracking: Track and report on sales performance and account metrics, providing regular updates to management.
• Industry Representation: Represent the company at industry events, conferences, and networking opportunities to promote our services.

Required Qualifications

• Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• 5+ years of experience in sales or key account management within the logistics or supply chain industry.
• Fluency in Chinese and English is mandatory for this role.
• Proven track record of achieving sales targets and managing high-value client accounts.
• Strong knowledge of logistics operations, supply chain solutions, and market dynamics.
• Excellent negotiation, presentation, and communication skills.
• Proficiency in MS Office Suite and CRM tools.
• Ability to analyze data and market trends to develop effective sales strategies.
• Exceptional organizational and time management skills, with the ability to manage multiple priorities.

What We Offer

• A rewarding role in a globally recognized logistics company.
• Competitive salary with performance-based incentives.
• Opportunities for professional development and career advancement.
• A collaborative and innovative work environment in a dynamic and growing market.

Join JD Logistics in Europe and be part of a team that drives logistics excellence and fosters long-term client success. Apply today and embark on a journey of growth and innovation with us!