Key Account Manager

JR United Kingdom; Coatbridge; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks an Account Manager to enhance customer relationships and drive sales in the construction sector. This role emphasizes meaningful interactions, utilizing innovative products and state-of-the-art software to meet customer needs. The company fosters a supportive culture, offering extensive training, performance incentives, and a comprehensive benefits package, including private healthcare and a company vehicle. Ideal candidates will possess customer-facing experience and a solution-oriented mindset, ready to thrive in a dynamic environment. Join a passionate team committed to innovation and excellence.

Benefits

Extensive onboarding and training

Incentives for top performers

33.5 days’ holiday

Private healthcare

6% pension contribution

Company vehicle

Company laptop

Referral reward of £2,000

Qualifications

• Customer-facing/sales experience in any industry is essential.
• Solution-oriented approach to uncover customer pain points and needs.

Responsibilities

• Visiting sites and customers in the field to understand their needs.
• Managing your sales area operationally, organizationally, and strategically.

Skills

Customer-facing experience

Solution-oriented approach

Excellent organizational skills

Resilience and adaptability

Drive for success

Curiosity and passion for learning

Education

Full manual UK driving license

Tools

Salesforce CRM

Job description

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Account Manager Role at Hilti

As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role focuses on having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

Who is Hilti?

Hilti is dedicated to innovation that enhances productivity, safety, and sustainability in the global construction industry and beyond. We foster strong customer relationships to create products and solutions that make construction better. Our passionate, inclusive global team of 34,000 employees across more than 120 countries explores new possibilities, leverages their potential, owns their development, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the top 20 UK’s Best Workplaces by the Great Place to Work institute.

What does the role involve?

• Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
• Demonstrating innovative products and state-of-the-art software on-site.
• Developing focus customers by building relationships and uncovering new business leads.
• Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.

What do we offer?

We offer a passionate, inclusive global team and a caring, performance-driven culture. You will grow surrounded by supportive colleagues, with your results recognized and rewarded.

• Extensive onboarding, training, and company events in Manchester.
• Incentives such as trips to New York City, Milan, and Miami for top performers.
• Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
• Private healthcare, life insurance, wellbeing support.
• 6% pension contribution.
• Company vehicle and fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

What do you need?

Qualities and skills include:

• Customer-facing/sales experience in any industry.
• Solution-oriented approach to uncover customer pain points and needs.
• Alignment with our values: commitment, teamwork, courage, integrity.
• Resilience and adaptability across all customer levels.
• Drive for success and overcoming challenges.
• Curiosity and a passion for learning and growth.
• Excellent organizational skills and ability to work autonomously.
• Essential: Full manual UK driving license; points on license to be disclosed with expiry dates.

Who should apply?

We welcome applicants with diverse backgrounds, including those with no prior sales or construction experience. Success depends on teamwork and ability, not background. Please apply for the role that best fits your skills, as the team will assign you accordingly.

Apply via the 'Apply Now' button, upload your CV, and answer a few questions. The process takes about 90 seconds. Successful candidates will complete an online assessment, a short pre-recorded video interview, and may visit for a day-in-the-life experience. Expenses for travel will be covered.

If no suitable role is available now, we will keep you in our talent pool for future opportunities and stay in touch.

Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.