Key Account Manager

Radiant Systems Inc; Castleford; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading systems company is seeking an experienced Key Account Manager for a field-based position in Castleford. This 12-month contract involves leading strategic partnerships with top UK retailers and managing a team of Key Account Managers. The role requires significant experience in National Account Management within FMCG, strong negotiation skills, and the ability to build robust relationships. Join us to impact business success dynamically while influencing strategic decisions.

Qualifications

• Significant experience in senior National Account Management within FMCG or OTC.
• Proven success executing Joint Business Plans (JBPs) and managing major UK retail accounts.
• Ability to build strong relationships with senior internal/external stakeholders.

Responsibilities

• Own and grow relationships with major grocery and high street customers.
• Lead and develop a team of Key Account Managers.
• Negotiate trade terms and drive revenue growth across account portfolio.

Skills

Relationship Management

Negotiation Excellence

Team Coaching

Analytical Mindset

Commercial Acumen

Resilience

Job description

Business Head at Radiant Systems Europe Ltd | Leading Team Management Initiatives

📍 Field Based – Castleford, UK (occasional office visits)

We are seeking an experienced Key Account Manager to join our team on a 12-month contract, leading strategic partnerships with some of the UK’s top national retailers. This is a field‑based position, with travel to our Ridings Point office in Castleford a couple of times per month for sales and marketing meetings.

What You’ll Be Doing

Strategic Account Leadership

• Own and grow relationships with major grocery, high street, and discount retail customers
• Act as senior escalation point for customer opportunities and issues
• Lead execution of JBPs, CPIs, and commercial agreements
• Own annual sales targets and drive revenue growth across account portfolio
• Manage forecasting, budgets, and overall commercial performance
• Negotiate trade terms to deliver mutual value and long‑term success
• Champion brand growth, distribution improvements, and performance initiatives

Team Management

• Lead and develop a team of Key Account Managers
• Build a collaborative, high‑performing culture aligned to business objectives

Cross‑Functional Collaboration

• Partner with marketing, trade marketing, customer solutions and OTC leadership
• Represent the OTC team in senior commercial forums and strategic initiatives

Market Insight & Innovation

• Track competitor trends and market shifts to identify new opportunities
• Promote innovation and continuous improvement in account strategies

What You Will Bring

• Significant experience in senior National Account Management within FMCG or OTC
• Strong commercial acumen and negotiation excellence
• Proven success executing JBPs and managing major UK retail accounts
• Leadership capabilities with a track record of team coaching and development
• Ability to build strong relationships with senior internal/external stakeholders
• Analytical mindset with data‑driven decision‑making skills
• Resilience and adaptability in a fast‑moving environment

This is a fantastic opportunity to take ownership of high‑profile accounts, influence strategic decision‑making, and directly impact business success in a dynamic sector.

📩 Ready to make an impact? Apply today!

Seniority level

• Mid‑Senior level

Employment type

• Contract

Job function

• Other
• Pharmaceutical Manufacturing