Key Account Manager

JR United Kingdom; Brownhills; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dynamic Account Manager to enhance customer relationships and drive sales. In this engaging role, you will visit clients, understand their unique needs, and provide tailored solutions using innovative products and software. With a strong focus on teamwork and performance, you'll enjoy extensive training and opportunities for growth, including exciting incentives and benefits. Join a passionate global team dedicated to improving productivity and safety in the construction industry while fostering a culture of inclusivity and recognition. If you're driven and curious, this role is perfect for you.

Benefits

Extensive onboarding and training

Incentives such as trips to New York City, Milan, and Miami

Minimum 10% salary increase after two years

33.5 days’ holiday

Private healthcare

Life insurance

Wellbeing support

6% pension contribution

Company vehicle

Referral rewards

Qualifications

• Customer-facing or sales experience in any industry.
• Solution-oriented mindset to identify customer needs.

Responsibilities

• Visiting sites and customers to understand their needs.
• Demonstrating products and software on-site.
• Managing your sales territory using Salesforce.

Skills

Customer-facing experience

Sales experience

Solution-oriented mindset

Organizational skills

Full manual UK driving license

Tools

Salesforce

Job description

As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

What's the Role?

In your role as an Account Manager, no day will be the same. Your responsibilities will include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and providing tailored solutions.
2. Demonstrating our innovative products and software to customers on-site.
3. Developing 'focus' customers by building relationships and uncovering new business opportunities.
4. Managing your sales area operationally, organizationally, and strategically, utilizing our CRM system, Salesforce.

Who is Hilti?

Hilti is a global leader in innovation, improving productivity, safety, and sustainability in the construction industry and beyond. We foster strong customer relationships to create solutions that make construction better. Our global team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work Institute.

What Does the Role Involve?

Your days will include activities such as:

• Visiting sites and customers, asking questions to understand their needs, and proposing solutions.
• Demonstrating products and software on-site.
• Building relationships with existing customers and identifying new business leads.
• Managing your sales territory strategically and operationally using Salesforce.

What Do We Offer?

We provide a passionate, inclusive global team and a performance-driven culture, supporting your growth and recognizing your achievements through various incentives and benefits, including:

• Extensive onboarding and training in Manchester.
• Incentives such as trips to New York City, Milan, and Miami.
• Minimum 10% salary increase after two years of high performance via our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
• Private healthcare, life insurance, wellbeing support, a 6% pension contribution, company vehicle, and equipment.
• Referral rewards and other perks.

What You Need Is:

Key qualities and skills include:

• Customer-facing or sales experience in any industry.
• Solution-oriented mindset to identify customer needs and provide suitable solutions.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience, adaptability, and the ability to engage with all customer levels.
• Drive, curiosity, organizational skills, and a full manual UK driving license.

Who Should Apply?

We welcome applicants from diverse backgrounds, including those with no prior sales or construction experience. Success depends on teamwork and ability, not background. Please apply for the role best suited to your skills and avoid applying for multiple roles.

To apply, click 'Apply Now' to upload your CV and answer brief questions. The process includes an online assessment, a short pre-recorded interview, and potentially travel for interviews. If no current role fits, we will keep your details for future opportunities. Hilti is an equal opportunity employer committed to diversity and inclusion.