Key Account Manager

JR United Kingdom; Bellshill; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance customer relationships and drive sales growth. This role emphasizes meaningful interactions with clients, utilizing a consultative approach to understand their needs and provide tailored solutions. You will manage your sales area strategically, leveraging the Salesforce CRM system to uncover new business opportunities. Enjoy a supportive culture with extensive training, performance incentives, and a range of benefits, including a company vehicle and private healthcare. If you are motivated, resilient, and eager to succeed, this is the perfect opportunity for you.

Benefits

Extensive onboarding & training

Incentives for top performers

33.5 days’ holiday

Private healthcare

6% pension contribution

Company vehicle

Company laptop

£2,000 reward for referrals

Qualifications

• Experience in customer-facing roles or sales in any industry.
• Strong organizational skills for managing time independently.

Responsibilities

• Visiting customers and understanding their needs to tailor solutions.
• Demonstrating innovative products and managing sales operations.

Skills

Customer-facing/sales experience

Solution-oriented approach

Excellent organizational skills

Resilience and adaptability

Drive and motivation

Curiosity to learn and grow

Education

Full manual UK driving license

Tools

Salesforce CRM

Job description

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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

In your role as an Account Manager, no day will be the same, but your activities will include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrating our innovative products and state-of-the-art software on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.

WHAT DO WE OFFER?

At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will be supported and recognized for your results. Our offerings include:

• Extensive onboarding & training, plus companywide events in Manchester.
• Incentives for top performers, including trips to New York City, Milan, and Miami.
• A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
• Private healthcare, life insurance, wellbeing support.
• 6% pension contribution.
• Company vehicle and fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

WHAT YOU NEED IS:

Key qualities and skills include:

• Customer-facing/sales experience in any industry.
• Solution-oriented approach to uncover customer needs and provide suitable solutions.
• Values alignment – commitment, teamwork, courage, integrity.
• Resilience and adaptability across different customer levels.
• Drive and motivation to succeed and overcome challenges.
• Curiosity to learn, develop, and grow.
• Excellent organizational skills for managing time and priorities independently.
• Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates if applicable.

WHO SHOULD APPLY?

We welcome diverse applicants, including those with no prior sales or construction experience. Success at Hilti depends on teamwork and ability, regardless of background. Please apply only for roles best suited to your skills. The process involves uploading your CV, answering short questions, and completing an online assessment and a short pre-recorded video interview. Successful candidates will meet with a Regional Manager, participate in a 'day-in-the-life' field ride, and have a final interview with a Sales Director. We cover travel expenses. If no suitable role is available now, we will keep your details for future opportunities. Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender identity, race, ethnicity, sexual orientation, disability, age, religion, or family status.