Key Account Manager

JR United Kingdom; Atherton; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance customer relationships and drive sales. This role involves engaging with clients, understanding their needs, and providing tailored solutions to improve productivity and safety in construction. Join a passionate and inclusive team that values commitment and teamwork, and enjoy extensive training, career development opportunities, and attractive incentives, including trips to exciting destinations. If you're ready to make a significant impact in a supportive environment, this is the perfect opportunity for you.

Benefits

Private healthcare

Life insurance

Wellbeing support

6% pension contribution

Company vehicle

Laptop

Mobile phone

33.5 days' holiday

Incentives for top performers

Referral bonus

Qualifications

• Customer-facing/sales experience is essential.
• A full manual UK driving license is required.

Responsibilities

• Visiting sites and customers to understand their needs.
• Demonstrating innovative products and software on-site.
• Building relationships and uncovering new business leads.

Skills

customer-facing experience

sales experience

solution-oriented approach

organizational skills

resilience

adaptability

drive

curiosity

Tools

Salesforce

Job description

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

What's the role?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

Who is Hilti?

Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that make construction better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK’s top 20 workplaces by the Great Place to Work institute.

What does the role involve?

• Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
• Demonstrating innovative products and state-of-the-art software to customers on-site.
• Developing ‘focus’ customers by building relationships and uncovering new business leads.
• Managing your sales area operationally, organizationally, and strategically, utilizing the CRM system Salesforce.

What do we offer?

• A passionate, inclusive global team and a caring, performance-driven culture.
• Extensive onboarding, training, and company events in Manchester.
• Incentives such as trips to New York City, Milan, and Miami for top performers.
• Minimum 10% salary increase after two years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
• Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
• Company vehicle and fuel/charging card, laptop, and mobile phone.
• £2,000 reward for referring a successful candidate.

What you need is:

Qualities and skills include customer-facing/sales experience, solution-oriented approach, shared values of commitment, teamwork, courage, and integrity, resilience, adaptability, drive, curiosity, and organizational skills. A full manual UK driving license is essential, and points on your license should be disclosed.

Who should apply?

We welcome applicants from all backgrounds, including those with no prior sales or construction experience. Success depends on teamwork and ability. Please apply for only one role, and if suitable, you'll be guided through the process, including assessments and interviews. We support your application process and stay in touch for future opportunities.

Hilti is an equal opportunity employer that values contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.