Key Account administrator

Interaction Recruitment; Peterborough; On-site; GBP 25,000 - 31,000; Full time

Job summary

Interaction Recruitment is recruiting a Junior Account Administrator in Peterborough on a temp-to-perm basis. The role involves day-to-day management of customer accounts, supporting the sales team and ensuring orders move from enquiry to delivery.

The ideal candidate will have admin experience, be highly organized and proficient in Word, Outlook and Excel, with strong phone/email communication and a proactive, collaborative attitude.

Qualifications

• Experience in administration, sales administration, customer service, order processing or account support.
• Highly organized with good time-management skills.
• Confident handling multiple tasks and priorities.
• Accurate with strong attention to detail.
• Proficient in Word, Outlook and Excel.
• Excellent phone and email communication.
• Able to work independently and support the wider team.

Responsibilities

• Raise and process customer orders.
• Check stock availability and order accuracy.
• Prepare and issue customer quotations.
• Book deliveries via portals.
• Plan and monitor back orders.
• Liaise with suppliers and customers.
• Maintain customer, order and company records.
• Provide admin support across key accounts.
• Support external sales team with day-to-day requirements.
• Provide holiday and absence cover across the administration team.

Skills

Administration

Sales administration

Customer service

Order processing

Account support

Microsoft Word

Microsoft Outlook

Microsoft Excel

Phone & email communication

Time management

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Location: Peterborough
Salary: Up to £28,000 per annum DOE
Contract: Temp to Perm
Hours: Monday–Thursday 8:00am–5:00pm | Friday 8:00am–4:00pm

Interaction Recruitment are currently recruiting for a Junior Account Administrator to join an established business based in Peterborough on a temp-to-perm basis.

This is a fantastic opportunity for someone with previous administrative experience who is looking to take the next step in their career and secure a long-term position with the opportunity to become permanent.

This isn't simply a general admin role. You'll be involved in the day-to-day running of customer accounts, supporting the sales team and helping to ensure orders move smoothly from initial enquiry through to delivery.

The Role

Your day-to-day responsibilities will include:

• Raising and processing customer orders
• Checking stock availability and ensuring order details are accurate
• Preparing and issuing customer quotations
• Booking deliveries through customer and courier portals
• Planning and monitoring back orders
• Chasing suppliers for stock and delivery updates
• Producing courier tickets and shipping documentation
• Preparing dispatch paperwork for outgoing orders
• Providing administrative support across key customer accounts
• Supporting the external sales team with day-to-day requirements
• Maintaining accurate customer, order and company records
• Answering incoming calls and handling general customer enquiries
• Liaising with internal departments, suppliers and customers
• Providing holiday and absence cover across the administration team
• Supporting management with additional administrative tasks
• Maintaining relevant internal, compliance and Health & Safety documentation

What We’re Looking For

We’re looking for someone who already has a good foundation in administration but is still keen to learn and develop.

Previous experience within administration, sales administration, customer service, order processing or account support would be ideal.

You’ll need to be:

• Highly organised with good time-management skills
• Confident managing several tasks and priorities at once
• Accurate with strong attention to detail
• Comfortable using Microsoft Word, Outlook and Excel
• Confident communicating over the phone and via email
• Comfortable working in a busy, fast-paced environment
• Proactive and willing to get stuck in
• Able to work independently while also supporting the wider team

What’s On Offer?

The position is initially temporary with the genuine opportunity to become permanent, making it ideal for someone looking to establish themselves within a business and develop their experience.

Salary equivalent of up to £28,000 per annum for the right person.

If you’re an Administrator looking for a role with more involvement and responsibility, without needing years of senior-level experience, we’d love to hear from you.