Key Account Administrator

Interaction Recruitment Group; Peterborough; On-site; GBP 25,000 - 31,000; Full time

Job summary

Interaction Recruitment are currently recruiting for a Junior Account Administrator to join an established business based in Peterborough on a temp-to-perm basis. This is a fantastic opportunity for someone with previous administrative experience who is looking to take the next step in their career and secure a long-term position with the opportunity to become permanent.

You'll be involved in the day-to-day running of customer accounts, supporting the sales team and helping to ensure orders move

Qualifications

• Previous administrative experience is required.
• Keen to learn and develop within the role.

Responsibilities

• Raising and processing customer orders.
• Checking stock availability and order accuracy.
• Preparing and issuing customer quotations.
• Booking deliveries via portals.
• Planning and monitoring back orders.
• Chasing suppliers for stock and delivery updates.
• Producing courier tickets and shipping docs.
• Preparing dispatch paperwork for orders.
• Providing admin support across key customer accounts.
• Supporting external sales team daily activities.
• Maintaining accurate customer, order and company records.
• Answering calls and handling enquiries.
• Liaising with internal departments, suppliers and customers.
• Providing holiday/absence cover for the admin team.
• Assisting management with additional admin tasks.
• Maintaining health & safety documentation.

Skills

Administrative experience

Job description

Location: Peterborough
Salary: Up to £28,000 per annum DOE
Contract: Temp to Perm
Hours: Monday-Thursday 8:00am-5:00pm | Friday 8:00am-4:00pm

Interaction Recruitment are currently recruiting for a Junior Account Administrator to join an established business based in Peterborough on a temp-to-perm basis.

This is a fantastic opportunity for someone with previous administrative experience who is looking to take the next step in their career and secure a long-term position with the opportunity to become permanent.

This isn't simply a general admin role. You'll be involved in the day-to-day running of customer accounts, supporting the sales team and helping to ensure orders move smoothly from initial enquiry through to delivery.

The Role

Your day-to-day responsibilities will include:

• Raising and processing customer orders
• Checking stock availability and ensuring order details are accurate
• Preparing and issuing customer quotations
• Booking deliveries through customer and courier portals
• Planning and monitoring back orders
• Chasing suppliers for stock and delivery updates
• Producing courier tickets and shipping documentation
• Preparing dispatch paperwork for outgoing orders
• Providing administrative support across key customer accounts
• Supporting the external sales team with day-to-day requirements
• Maintaining accurate customer, order and company records
• Answering incoming calls and handling general customer enquiries
• Liaising with internal departments, suppliers and customers
• Providing holiday and absence cover across the administration team
• Supporting management with additional administrative tasks
• Maintaining relevant internal, compliance and Health & Safety documentation

What We're Looking For

We're looking for someone who already has a good foundation in administration but is still keen to learn and develop.

Previous experience within ad