CFO Evolution - Community Support Worker - (Bournemouth)

Seetec Business Technology Centre; Bournemouth; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

Pension - 5% Employee 5% Employer

Healthcare Cash Plan

Birthday Day off

Refer a friend scheme

Job summary

Seetec Business Technology Centre seeks a compassionate Community Support Worker to assist participants from initial assessment through reintegration, delivering one-on-one and group interventions. You’ll help individuals overcome challenges, build skills, and access housing, health and wellbeing resources in a supportive community setting.

The role emphasizes safeguarding, collaboration with mentors, and meeting contractual targets.

Qualifications

• IAG Level 3 - desirable
• Experience managing a caseload - desirable
• Knowledge of inputting and retrieving electronic data and maintaining information systems
• Experience in a target-driven environment
• Excellent verbal, non-verbal and written communication skills
• Ability to motivate and sustain engagement of individuals

Responsibilities

• Meet individual performance targets and contribute to team performance targets
• Collaborate with volunteer peer mentors to manage caseloads and connect participants with housing, health and wellbeing resources
• Contribute to a learning environment where colleagues develop skills and share best practices
• Ensure effective case management and safeguarding in line with policies and procedures
• Meet contractual targets and support reintegration of participants

Skills

Caseload management

Communication skills

Motivation & engagement

Empathy

Mentoring

Education

IAG Level 3

Job description

Job Role

We're looking for a compassionate and motivated individual to join our team as a Community Support Worker.

In this role, you'll support a caseload of participants in a community setting starting from their initial assessment and continuing throughout their sentence. You'll provide guidance, encouragement, and tailored support to help them overcome challenges, reintegrate into society, and successfully complete their journey.

Support is delivered through one on one sessions and group interventions, all designed to empower participants and help them build brighter futures. We're creating safe, welcoming spaces where people with experience of rehabilitation can engage in meaningful activities that promote social inclusion, improve wellbeing, and develop the skills needed to thrive in everyday life.

We welcome applicants from a wide range of backgrounds, including health and social care, mental health support, youth work, housing services, substance misuse recovery, community volunteering, and newly graduated students from criminal justice or related fields who are seeking meaningful opportunities to make a difference.

Our ideal candidate is confident, empathetic, and comfortable mentoring people from all walks of life. Most importantly, we're looking for someone who is passionate about supporting others and committed to helping individuals overcome challenges and transform their lives.

This is a rewarding opportunity to make a real impact.

In return for your dedication, knowledge, and commitment, we offer a competitive salary of £25,877 - £29,000 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary pay review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Communities is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.

What it means to be employee-owned.

What our people say.

Location: Bournemouth
Hours: 37 hours per week
Contract: Permanent

Key Responsibilities

Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements.
Closely collaborate with volunteer peer mentors and/or mentors to help you manage your caseload more effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
Individually and as a team member, contribute towards a learning environment in which all colleagues are enabled to develop their skills and experience, and engage in activities to share best practice.
To ensure effective case management and co-ordination of risk with a particular focus on safeguarding of adults and children. This includes the timely notification of concerns regarding change in individual risk to the Probation Service and adhering to systems, policies and procedures to support the management of risk.
Ensure all contractual targets are met

Skills and Experience

IAG Level 3 - desirable
Experience managing a caseload of participants - desirable
Knowledge of inputting and retrieving electronic data and maintain computer-based information systems in an accurate and timely manner. Experience in a target-driven environment
Excellent verbal, non-verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings
Ability to motivate and sustain engagement of individuals.

Additional Information

Communities is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises.
We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives.
Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
You will be required to process a Disclosure and Barring Service (DBS) check.
Seetec support the recruitment of ex- offenders and will not discriminate in anyway.
Our full policy statement of Ex-Offenders can be found on our website under About us
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.