Junior Service Manager

Bedfordshire Hospitals NHS Foundation Trust; Bedford; On-site; GBP 29,000 - 34,000; Full time

Job summary

Bedfordshire Hospitals NHS Foundation Trust is seeking a highly organised Band 5 Junior Service Manager to support Group 9 Service Managers. The post holder will coordinate the medical workforce, manage rotas, and ensure theatre schedules and outpatient clinics run efficiently to meet clinical demand.

The role involves liaising with Finance, HR and Medical Staffing to reconcile expenditure and ensure accurate pay, plus producing performance reports for executive meetings and supporting waiting

Qualifications

• Excellent communication across multi-disciplinary teams is essential.
• Strong IT and data skills to produce and interpret performance reports.
• Ability to problem-solve day-to-day operational issues in a busy acute setting.

Responsibilities

• Support the Group 9 Service Managers in day-to-day operations.
• Coordinate and manage the medical workforce and rotas.
• Oversee theatre schedules and outpatient clinics to meet demand.
• Reconcile expenditure with Finance and HR and ensure accurate payments.
• Produce performance reports and action logs for meetings.
• Act as a point of contact for consultants and secretarial staff.

Skills

Communication skills

IT skills

Data handling

Organisational skills

Problem solving

Job description

We are seeking a highly organised and proactive Band 5 Junior Service Manger to support the Group 9 Service Managers., The post holder will manage and coordinate the medical workforce, oversee rota planning, and ensure theatre schedules and outpatient clinics are delivered efficiently to meet clinical demand. The post holder will work closely with Finance, HR and Medical Staffing to reconcile expenditure and ensure accurate pay. The role also involves producing performance reports and action logs for service line and executive meetings, supporting waiting list and capacity management, and acting as a key point of contact for consultants and secretarial staff. This position requires excellent communication, strong IT and data skills, and the ability to problem-solve day-to-day operational issues in a busy acute healthcare environment., The post holder will be responsible to the Group 9 Service Managers for the delivery and support the following Group functions:

• Support the Service Managers and clinical service lines on a day to day basis.
• Managing and co-ordinating the medical workforce within the Group 9 specialties
• Work alongside the medical staffing team to ensure all level of medical rotas meet service need
• To develop, implement and maintain robust systems and processes for managing the medical workforce within Group 9
• Managing the review and approval of timesheets and extra duty claims
• To work with finance and human resources to regularly reconcile actual to planned expenditure and to ensure accurate payment of medical staff.
• Development and maintenance of action logs for executive service line reviews and service line business meetings
• To be responsible for the day to day co-ordination of the Theatre schedule within the group specialties
• To maintain service delivery timetables to ensure all clinical requirements can be met
  Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.