Band 4 Team Leader

Royal Free London NHS Foundation Trust; Chipping Barnet; On-site; GBP 26,000 - 34,000; Full time

Job summary

Royal Free London NHS Foundation Trust in London is seeking an experienced administrator to provide effective administrative and operational support to the Women’s Clinical Management Group across Barnet and Chase Farm Hospitals. You will help coordinate staff, resources and clinics to ensure smooth maternity services.

The role includes supervising administrative staff, managing workloads, maintaining staff records, and contributing to appraisals and training, while handling sensitive

Qualifications

• Experience providing administrative support in a healthcare environment.
• Experience collating and reporting departmental data.
• Ability to handle confidential and sensitive information appropriately.
• Strong organisational and communication skills.

Responsibilities

• Oversee the collation and production of departmental performance data and service measures.
• Promote effective use of IT to enhance service delivery.
• Organise clinics and appointments to maximise efficiency.
• Provide guidance and support to administrative staff; communicate across the department.
• Supervise administrative staff and deputise for the Assistant Service Manager as required.
• Maintain staff records, contribute to appraisals and training.

Skills

Administrative support

Data handling

Staff coordination

Communication

Tools

MS Office

EHR systems

Job description

This role provides effective and efficient administrative and operational support to the Women's Clinical Management Group across Barnet and Chase Farm Hospitals. The post holder will play a key role in supporting the day-to-day management of the department, including staff and resource coordination, while ensuring the smooth delivery of administrative services within maternity.

The post holder will play a key role in the day-to-day operational management of the department, ensuring the delivery of efficient and effective administrative support services. Responsibilities include overseeing the collation and production of departmental performance data and service measures and promoting the effective use of IT to enhance service delivery. The role will support the organisation and preparation of clinics and appointments to maximise efficiency, provide guidance and support to administrative staff, and help foster effective communication across the department. Working closely with the Assistant Service Manager, the post holder will contribute to continuous service improvement, maintain quality standards, provide training and support to colleagues, and develop expertise in maternity systems to act as a departmental resource when required.

The post holder will also undertake supervisory and managerial responsibilities, deputising for the Assistant Service Manager as required. This includes supporting the management of administrative staff, allocating workloads, authorising annual leave, arranging service cover, maintaining staff records, and contributing to appraisals and training. The role requires the ability to work independently, particularly when handling sensitive information and statistical data, while maintaining strict confidentiality and compliance with data protection requirements.

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top