Junior Service Engineer

Hales Group Ltd; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Company vehicle

Laptop

Medical cover

Pension contribution

Training on equipment

Structured career pathway

Job summary

Hales Group Ltd is seeking a Junior Service Engineer to join our London team. You will gain hands-on experience servicing CCTV, Access Control and IP technology while receiving structured training and support from senior engineers.

You'll learn to service, maintain and support security systems across diverse sites in London, with a clear training pathway and long-term career development within the electronic security industry.

Qualifications

• Interest in technology and electronics.
• Experience in electronics or engineering is a plus.
• Willingness to learn and develop new skills.
• Good communication and teamwork abilities.

Responsibilities

• Assist with servicing and maintenance of CCTV and Access Control systems.
• Support experienced engineers with fault finding and troubleshooting.
• Assist with installation and commissioning of electronic security systems.
• Learn to use specialist diagnostic equipment.
• Work across multiple customer sites in London.
• Develop knowledge of IP technology, structured cabling and security systems.
• Follow work plans to complete jobs to a high standard.
• Maintain health and safety on customer sites.
• Provide a professional service and ongoing training.

Skills

Interest in technology

Electronics knowledge

Engineering mindset

Willingness to learn

Good communication and teamwork

Full clean driving licence

Education

Relevant college qualification

Job description

Junior Service Engineer

Location: London

Contract: Permanent

Hours: Full time

Salary: £21,000-£26,000 basic DOE (OTE £25,000-£30,000)

Are you technically minded and looking to start or develop your career within CCTV and electronic security?

Our client is looking for a Junior Service Engineer to join their established London engineering team. Whether you already have some technical experience or have recently completed a relevant college course, this is a fantastic opportunity to gain hands‑on industry experience while receiving structured training and support.

You’ll initially work alongside experienced Senior Engineers, learning how to service, maintain and support CCTV, Access Control and integrated electronic security systems across a varied customer base.

Key responsibilities as a Junior Service Engineer:

• Assist with the servicing and maintenance of CCTV and Access Control systems


• Support experienced engineers with fault finding and resolving technical issues


• Assist with the installation and commissioning of electronic security systems where required


• Learn to use specialist diagnostic equipment


• Work across a variety of customer sites throughout London


• Develop your knowledge of IP technology, structured cabling and electronic security systems


• Follow work plans and service requirements to ensure jobs are completed to a high standard


• Maintain high standards of health & safety while working on customer sites


• Provide a professional and positive service to customers


• Develop your technical skills through hands‑on experience and ongoing training

Key skills and experience required of a Junior Service Engineer:

• An interest or aptitude in technology, electronics or engineering


• Previous experience within electronic security would be beneficial but is not essential


• A relevant college qualification would be advantageous


• Willingness to learn and develop new technical skills


• Good problem-solving skills and a logical approach to technical issues


• Good communication and teamwork skills


• Reliable, organised and hard-working


• Good timekeeping and the ability to follow work plans


• Good working knowledge of PCs and technology


• A positive attitude with a genuine desire to develop your career


• Professional and presentable when working with customers


• Willingness to undertake health & safety and equipment training


• Full clean driving licence

What's on offer:

• Use of a company commercial vehicle


• Laptop and mobile


• Communications allowance


• Medical cover


• Pension contribution


• Training on access and diagnostic equipment


• Bespoke, long-term training programme leading to qualifications


• Structured career pathway and development planning


• Hands‑on experience with CCTV, Access Control, IP technology and structured cabling


• Support and mentoring from experienced Senior Engineers


• Opportunity to build a long‑term career within the electronic security industry

If you're looking for your first step into engineering or want to develop your existing technical skills within CCTV and electronic security, we'd love to hear from you.