Junior Sales & Customer Service Apprentice

Simon Safety & Lifting Centre Ltd; Milford Haven; On-site; GBP 12,000 - 15,000; Full time

Job summary

Simon Safety & Lifting Centre Ltd in Milford Haven is seeking an Apprentice Sales & Customer Service representative. You will support the sales and customer service team by handling enquiries, processing orders, and guiding customers on product information.

The role includes learning sales techniques and contributing to a positive customer experience. You will receive on-the-job training to build skills in sales, customer service and product knowledge within the safety equipment industry,

Qualifications

• Strong communication and customer service skills for professional client interaction.
• Interest in developing sales skills and basic sales support.
• Willingness to participate in training and learn industry knowledge.
• Basic IT skills, including email, spreadsheets, and databases.
• Organizational skills and ability to multitask in a busy environment.
• GCSEs or equivalent; retail or customer service experience beneficial but not required.

Responsibilities

• Handle customer enquiries via phone and email and provide product information.
• Process orders and update customer records accurately.
• Assist with quotations and price guidance for customers.
• Support sales activities and promotion of Simon Safety’s products and services.
• Learn sales techniques and contribute to a positive customer experience.

Skills

Communication

Customer Service

Sales

Teamwork

Attention to detail

Education

GCSEs or equivalent

Job description

Simon Safety & Lifting Centre Ltd in Milford Haven is seeking an Apprentice Sales & Customer Service representative. You will support the sales and customer service team by handling enquiries, processing orders, and guiding customers on product information.

The role includes learning sales techniques and contributing to a positive customer experience. You will receive on-the-job training to build skills in sales, customer service and product knowledge within the safety equipment industry,