Junior People Advisor

Ennismore; England; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

25 days holiday

Pension & life insurance

Health cash plan

Hotel stay in London

Volunteer leave

Cycle to work

Staff discounts

Global brand experience

Job summary

Ennismore is seeking an energetic HR/People & Culture professional to support our teams across the employee journey. You will be the first point of contact for day-to-day questions, build relationships with managers, and help with policies and processes in a dynamic hospitality environment.

You will manage onboarding, contracts, right-to-work checks, and changes while handling confidential information with care. The role also covers employee relations support, reporting and training coordination.

Qualifications

• Experience in a People & Culture or HR role.
• Exposure to employee relations and supporting managers.
• Understanding of UK employment practices.
• You are a natural people person and approachable.
• Organised, proactive with attention to detail.
• Comfortable using systems and platforms.
• Can handle sensitive situations with care.
• Willing to contribute across admin, reporting and projects.

Responsibilities

• Be first point of contact for HR questions and guidance.
• Build relationships with teams and managers to support their needs.
• Provide clear guidance on people processes and policies.
• Handle sensitive information with discretion.
• Administer the employee journey from offer to last day.
• Prepare and issue contracts and onboarding paperwork; complete right to work checks.
• Coordinate leaver processes and exit interviews.
• Support on absence, performance, and probation matters.
• Assist with payroll data and monthly reporting.
• Coordinate training, engagement activities and events.
• Keep data and systems up to date.

Skills

People & Culture experience

Employee relations exposure

UK employment practices

People oriented

Organised & proactive

Systems & platforms

Education

None

Job description

Job Description

What you’ll do…

Be there for our people

• Be a friendly and approachable first point of contact for our teams, answering day-to-day People & Culture questions and knowing when to involve the wider team.
• Build strong relationships with team members and managers, helping them feel supported throughout their time at Ennismore.
• Work closely with the People & Culture Manager to provide clear, practical guidance on our people processes and policies.
• Handle sensitive information with care, discretion and a thoughtful approach.

Support the employee journey

• Manage the administration of key moments throughout the employee journey, from someone accepting their offer to their last day with us.
• Make sure our new peeps have a great joining experience, alongside preparing contracts and starter paperwork, completing right to work and reference checks, arranging system and equipment set-up, and coordinating inductions.
• Keep in touch with new starters and managers before and after their start date, helping everyone feel prepared and settled.
• Track probation periods and support managers with the paperwork and conversations that come with them.
• Prepare changes to employment, letters, and other people-related documents.
• Coordinate the leaver process, including paperwork, exit interviews and making sure the right teams have the information they need.

Grow your advisory and employee relations experience

• Support managers with everyday people matters, including absence, performance, and probation, helping them understand the next steps and where to find guidance.
• Work alongside the People & Culture Manager on employee relations matters, including investigations, disciplinaries, and grievances, helping to coordinate meetings, prepare documents and keep records up to date.
• Take ownership of more straightforward queries and cases as your experience grows, with support and guidance.
• Spot concerns or patterns early and raise them, helping us take a fair, consistent, and thoughtful approach.
• Keep up to date with employment legislation and changes to our policies, building your confidence in applying them to day-to-day situations.

Keep our people data and processes in good shape

• Keep employee information and our People platforms in good shape, including recording changes, absences, and other key information.
• You’ll be involved in the monthly payroll and benefits process, making sure people changes are accurate and submitted on time.
• Prepare and support monthly people reporting, including data on headcount, absence, turnover, and other trends.
• Help us stay organised and compliant through regular checks, accurate records and a keen eye for anything that doesn’t look quite right.

Bring learning, engagement and culture to life

• Coordinate training sessions and learning programmes, communications, attendance and all the details that help sessions run smoothly.
• Keep training records up to date and support with reporting on participation.
• You’ll take the lead on engagement activities, communications and events that help our Home Base team feel connected.
• Support on people projects and initiatives across the employee journey, from wellbeing and development to giving back to our communities.
• Bring your ideas to the table and help make them happen.

Qualifications

What we’re looking for…

• You have previous experience in a People & Culture or HR role and are ready to build on what you’ve learned.
• You’ve had some exposure to employee relations or supporting managers with people matters, and you’re keen to develop your confidence and knowledge.
• You have a good understanding of the basics of UK employment practices and are curious about keeping your knowledge up to date.
• You’re a natural people person who enjoys building relationships and supporting the people around you. You’re approachable, and people feel comfortable coming to you.
• You’re organised, proactive and have an eagle eye for detail, even when you’re spinning multiple plates.
• You take ownership, follow things through and make sure nothing gets missed.
• You’re comfortable using systems and platforms.
• You can handle sensitive situations with care, use good judgement and know when to ask for support.
• You’re happy rolling up your sleeves and getting stuck into everything from administration and reporting to people projects and manager queries.
• You’re looking for a place where you can be you. No clones in suits here.
• You leave your ego at the door, enjoy doing things differently and want to be part of a team that works hard, supports each other and has fun along the way.

Additional Information

What’s in it for you…

• 25 days holiday plus bank holidays, pension and life insurance
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• Experience a night at one of The Hoxton Hotels in London during your first 3-months
• Extra time off to volunteer with one of our partner charities
• Cycle to work scheme
• Great discounts across the entire Ennismore and Accor brands
• The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.