Junior People Advisor

Accor; England; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays, pæ

Pension and life insurance

Health cash plan

Night at The Hoxton Hotels (London)

Cycle to work scheme

Employee discounts across Ennismore/Ac

Job summary

Ennismore is seeking a confident Junior People Advisor to join our People team at Home Base, supporting our teams across the employee journey. You’ll be the friendly first point of contact for day-to-day questions and help with onboarding, payroll changes and manager queries.

This role focuses on developing advisory and employee relations experience, handling sensitive information with discretion, and growing with the wider People team across UK employment practices.

Qualifications

• You have previous experience in a People & Culture or HR role and are ready to build on what you’ve learned.
• You’ve had some exposure to employee relations or supporting managers with people matters, and you’re keen to develop your confidence and knowledge.
• You have a good understanding of the basics of UK employment practices and are curious about keeping your knowledge up to date.
• You’re a natural people person who enjoys building relationships and supporting the people around you.
• You’re organised, proactive and have an eagle eye for detail, even when you’re spinning multiple plates.

Responsibilities

• Be there for our people by answering day-to-day People & Culture questions and guiding managers.
• Build strong relationships with team members and managers to provide support throughout their time at Ennismore.
• Provide clear guidance on people processes and policies with support from the wider team.
• Handle sensitive information with care and discretion.
• Manage administration of key moments in the employee journey, from offer to last day.
• Coordinate onboarding tasks: contracts, right-to-work checks, system setup and inductions.
• Keep in touch with new starters and managers to ensure a smooth start.
• Track probation periods and support related paperwork and conversations.
• Prepare changes to employment letters, references and other documents.
• Coordinate the leaver process including exit interviews.

Skills

People & Culture experience

Relationship building

Attention to detail

Organised

Proactive

Excel

Tools

Excel

Microsoft Office

Job description

Company Description

We’re looking for a confident and proactive Junior People Advisor to join our People team at Ennismore, supporting our teams at Home Base throughout their journey with us.

This is a great opportunity for someone who loves the detail and getting things done, but also wants to grow their experience in employee relations and advising managers. One day you might be welcoming a new starter or preparing payroll changes, and the next you could be supporting a manager with a people query or helping bring an engagement initiative to life.

Our People team are a creative and ambitious bunch. We work hard, support each other and get stuck into all sorts of projects across the employee journey. If you enjoy building relationships, keeping things moving and helping people have a great experience at work, we’d love to hear from you.

Job Description

What you’ll do…

Be there for our people

• Be a friendly and approachable first point of contact for our teams, answering day-to-day People & Culture questions and knowing when to involve the wider team.
• Build strong relationships with team members and managers, helping them feel supported throughout their time at Ennismore.
• Provide clear, practical guidance on our people processes and policies, with support from the wider People team where needed.
• Handle sensitive information with care, discretion and a thoughtful approach.

Support the employee journey

• Manage the administration of key moments throughout the employee journey, from someone accepting their offer to their last day with us.
• Make sure our newbies have a great joining experience, preparing contracts and starter paperwork, completing right to work and reference checks, arranging system and equipment set-up, and coordinating inductions.
• Keep in touch with new starters and managers before and after their start date, helping everyone feel prepared and settled.
• Track probation periods and support managers with the paperwork and conversations that come with them.
• Prepare changes to employment, letters, references and other people-related documents.
• Coordinate the leaver process, including paperwork, exit interviews and making sure the right teams have the information they need.

Grow your advisory and employee relations experience

• Support managers with everyday people matters, including absence, performance and probation, helping them understand the next steps and where to find guidance.
• Work alongside the People & Culture Manager on employee relations matters, including investigations, disciplinaries and grievances, helping to coordinate meetings, prepare documents and keep records up to date.
• Take ownership of more straightforward queries and cases as your experience grows, with support and guidance from the wider team.
• Spot concerns or patterns early and raise them with the right person, helping us take a fair, consistent and thoughtful approach.
• Keep up to date with employment legislation and changes to our policies, building your confidence in applying them to day-to-day situations.

Keep our people data and processes in good shape

• Keep employee records and our People platforms in good shape, including recording changes, absences and other key information.
• Partner with the team responsible for payroll each month, making sure people changes are accurate and submitted on time.
• Prepare and support monthly people reporting, including data on headcount, absence, turnover and other trends.
• Help us stay organised and compliant through regular checks, accurate records and a keen eye for anything that doesn’t look quite right.

Bring learning, engagement and culture to life

• Coordinate training sessions and learning programmes, managing bookings, communications, attendance and all the details that help sessions run smoothly.
• Keep training records up to date and support with reporting on participation.
• Get involved in engagement activities, communications and events that help our Home Base team feel connected.
• Support people projects and initiatives across the employee journey, from wellbeing and development to giving back to our communities.
• Bring your ideas to the table and help make them happen.

Qualifications

What we’re looking for…

• You have previous experience in a People & Culture or HR role and are ready to build on what you’ve learned.
• You’ve had some exposure to employee relations or supporting managers with people matters, and you’re keen to develop your confidence and knowledge.
• You have a good understanding of the basics of UK employment practices and are curious about keeping your knowledge up to date.
• You’re a natural people person who enjoys building relationships and supporting the people around you. You’re approachable, and people feel comfortable coming to you.
• You’re organised, proactive and have an eagle eye for detail, even when you’re spinning multiple plates.
• You take ownership, follow things through and make sure nothing gets missed.
• You’re comfortable using systems and platforms, and confident with Microsoft Office, particularly Excel.
• You can handle sensitive situations with care, use good judgement and know when to ask for support.
• You’re happy rolling up your sleeves and getting stuck into everything from administration and reporting to people projects and manager queries.
• You’re looking for a place where you can be you. No clones in suits here.
• You leave your ego at the door, enjoy doing things differently and want to be part of a team that works hard, supports each other and has fun along the way.

Additional Information

What’s in it for you…

• 25 days holiday plus bank holidays, pension and life insurance
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• Experience a night at one of The Hoxton Hotels in London during your first 3-months
• Extra time off to volunteer with one of our partner charities
• Cycle to work scheme
• Great discounts across the entire Ennismore and Accor brands
• The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.