Business Operations Associate

Joss Search & Selection Ltd; Greater London; On-site; GBP 72,000 - 88,000; Full time

Benefits offered by this job

Private healthcare

Gym allowance

Pension

25 days holiday plus bank holidays

Discretionary bonus

Job summary

Joss Search & Selection Ltd in London is seeking a Business & Operations Associate to join their entrepreneurial team. This position offers exposure to operations, strategy, and business management alongside the Founder and COO. You will be involved in a variety of projects, including improving processes and implementing technology solutions.

The ideal candidate will be proactive, highly organized, and interested in using technology to enhance efficiency. This role comes with a competitive salary of up to £80,000 plus a comprehensive benefits package.

Qualifications

• Ambitious and excited to shape how a growing business operates.
• Highly organized with strong attention to detail.
• Previous experience in business support, operations, or project coordination is beneficial.

Responsibilities

• Support the Founder and COO with business priorities and strategic initiatives.
• Research, test, and implement AI tools and automation platforms.
• Identify opportunities to improve operational processes.

Skills

Proactive and intellectually curious

Strong interest in technology, AI, and process improvement

Entrepreneurial problem solving

Ability to build relationships

Job description

Business & Operations Associate

PR/030535
£ (DOE) + 2 days WFH!

We are supporting a boutique hedge fund in their search for a Business & Operations Associate to join their London office. This is a rare opportunity to join an entrepreneurial investment firm with a close‑knit team and work directly alongside the Founder and COO as they continue to grow the business. It is far more than a traditional support role. Sitting at the intersection of operations, technology, investing and business management, you will become a trusted partner across a broad range of projects and initiatives. The firm actively embraces innovation and is looking for someone who is intellectually curious, commercially minded and excited by the opportunity to use technology and AI to improve how a business operates.

The Role

This is a broad, varied and highly visible position offering exposure across operations, strategy, people initiatives and business management. You will work closely with the Founder and COO, taking ownership of projects, improving processes and helping drive efficiency across the business. Key responsibilities include:

• Supporting the Founder and COO with day‑to‑day business priorities and strategic initiatives
• Providing a small amount of private support to the Founder (approximately 20%)
• Researching, testing and implementing AI tools, automation platforms and productivity solutions
• Identifying opportunities to improve operational processes and business efficiency
• Conducting market and investment research on new opportunities
• Supporting performance review processes and wider people initiatives
• Researching employee benefits and best‑practice HR initiatives
• Coordinating team offsites, events, lunches and company gatherings
• Taking ownership of ad hoc projects across the business

Benefits & Details

• Core Hours: 9:00 am - 5:30 pm, with flexibility required
• 1-2 days WFH
• A competitive salary of up to £80,000 (dependent on experience) plus discretionary bonus
• 25 days holiday plus bank holidays
• Comprehensive benefits package including private healthcare, gym allowance and pension

About You

This role will suit someone ambitious, entrepreneurial and excited by the opportunity to help shape how a growing business operates.

• Bright, proactive and intellectually curious
• Strong interest in technology, AI and process improvement
• Naturally entrepreneurial in your approach to problem solving
• Comfortable taking ownership and working with autonomy
• Highly organised with strong attention to detail
• Commercially minded and interested in how businesses grow and operate
• Confident building relationships across a small, collaborative team
• Excited by variety and comfortable wearing multiple hats

Previous experience within business support, operations, project coordination or a similar role is beneficial, but mindset, curiosity and potential are just as important.

This is an exceptional opportunity to join a high‑growth investment firm and build a broad, commercially valuable skillset while working directly with senior leadership in a genuinely entrepreneurial environment.

Joss Search is proud to be an Equal Opportunity employer, passionately supporting and promoting equality, diversity and inclusion. We are committed to building an inclusive culture, respecting our individual differences and bringing our community together.