Junior Operational Services Manager

University-Hospitals-of-North-Midlands-Nhs-Trust; Stoke-on-Trent; On-site; GBP 28,000 - 31,000; Part time

Job summary

University Hospitals of North Midlands NHS Trust is seeking a Junior Operational Services Manager within Imaging to join the team. The post focuses on ensuring delivery of national targets and data validation, with exposure to a wide range of operational issues and staff management.

The role requires ability to prioritise a busy workload, work under pressure, and maintain a flexible, self-motivated approach. This fixed-term post is 4 months, 31.5 hours per week, with pro-rata salary.

Qualifications

• Reasonable standard of GSCE A-C (4-9) or equivalent.
• Diploma/Degree in Management or health related subject.

Responsibilities

• Ensure national targets are delivered and data validation is maintained.
• Manage a busy workload in a fast paced and demanding environment.
• As Junior Operational Services Manager, support efficient operational management and delivery of performance targets.
• Be self-motivated with the ability to prioritise tasks and objectives.
• Play a crucial role within the Directorate Team within Imaging.

Skills

NHS targets knowledge

Diplomacy

Leadership

Deadline management

Multi-disciplinary relationships

Policy adherence

Influence delivery of service

NHS policies & procedures

Education

Diploma/Degree in Management

Health-related subject

Tools

Excel

Job description

Main area Imaging Grade Band 4 Contract Fixed term: 4 months (31st December 2026) Hours Part time - 31.5 hours per week Job ref 205-8056448-A

Employer University Hospitals of North Midlands NHS Trust Employer type NHS Site Royal Stoke Town Stoke on Trent Salary £28,392 - £31,157 per annum, pro rata Salary period Yearly Closing 22/09/2026 23:59

Junior Operational Services Manager

Band 4

Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

Main duties of the job

An exciting opportunity has arisen within the Imaging Directorate for an enthusiastic and efficient individual to join the team as a Junior Operational Service Manager within Imaging.

This post offers an excellent opportunity for an individual wishing to gain exposure to a wide range of operational issues as well as staff management.

You will be responsible for ensuring that national targets are delivered and clear validation of all data is maintained.

The ability to manage and prioritise a busy workload in a fast paced and demanding working environment is essential.

As a Junior Operational Services Manager, you will play a crucial role within the Directorate Team, to ensure the efficient operational management and delivery of performance targets. A flexible approach is essential, as is the need to be self-motivated with the ability to work under pressure and prioritise set tasks and objectives.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we’re highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Investing in the health and wellbeing of our staff is really important to us.We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours.We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working.You can select your preferences upon application.

Detailed job description and main responsibilities

Please see attached Job Description and Personal Specification for the Junior Operational Services Manager post.

Person specification

Qualifications

• Reasonable standard of GSCE A-C (4-9) or equivalent
• Diploma/Degree in Management or health related subject

Skills

• Awareness of NHS plan access Targets
• Diplomacy and ability to deal with difficult situations
• Leadership and team building skills
• Ability to work in a high pressured environment & work to deadlines
• Able to develop strong multi-disciplinary relationships
• Able to positively influence to ensure effective and efficient delivery of service
• Awareness of Trust policies & procedures
• Ability to develop and deliver action plans in relation to the NHS Agenda

Experience

• Experience of working in an acute Trust
• Experience of waiting list management
• Experience of management of National Targets
• An understanding of operational management roles
• Experience of Excel, both in data management and data creation
• Experience in introducing innovative practice
• Experience of management of change issues

Important information about your application

• All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
• References - please ensure you provide email addresses for all referees for the last three years of employment.
• We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
• Flexible working will be considered in line with Trust policies
• New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of your start date to ensure sufficient time for the operational and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

In line with the change of Immigration rules on 8th January 2026 if you require Sponsorship through the Skilled Worker Visa you must be able to provide B2 English evidence before a Certificate of Sponsorship can be issued.

Visa eligibility notice:
The UK Home Office has imposed an emergency brake on specific visa routes.

• Skilled Worker visas cannot currently be issued to Afghan nationals.
• Study visas cannot currently be issued to nationals of Afghanistan, Cameroon, Myanmar or Sudan.
  As a result, we are unable to progress applications requiring sponsorship under these routes.

UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. However, we reserve the right to reject applications where AI has been used in a misleading manner, for example, by implying experience or understanding that the applicant does not possess or where its use is excessive or unfair. If AI has been used to support your application, you must declare this within your submission.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.