Housekeeper

University-Hospitals-of-North-Midlands-Nhs-Trust; Stoke-on-Trent; On-site; GBP 23,000 - 28,000; Full time

Job summary

University Hospitals of North Midlands NHS Trust in Stoke-on-Trent is recruiting a Ward Housekeeper at Royal Stoke University Hospital to support the ward multidisciplinary team and enhance the patient experience.

You will organise the ward environment, manage equipment orders and supplies, and help ensure a clean, safe, and comfortable space, delivering cleaning, catering and minor maintenance tasks to meet patient needs and deadlines.

Qualifications

• Experience in cleaning/housekeeping or hygiene-based roles.
• Ability to deliver to deadlines and follow guidelines.
• Support ward team to maintain a clean, safe environment.

Responsibilities

• Order equipment and supplies for the ward.
• Organise ward environment and patient comfort.
• Coordinate patient facilities and ward services.
• Ensure cleaning, catering and minor maintenance tasks meet needs.

Skills

Team player

Care experience in acute setting

Education

Good General Education

GCSE Entry Level Maths and English

Job description

Employer University Hospitals of North Midlands NHS Trust Employer type NHS Site Royal Stoke University Hospital Town Stoke-on-Trent Salary £25,272 per annum Salary period Yearly Closing 15/09/2026 23:59

Band 2

Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

The UHNM NHS Trust covers Royal Stoke Hospital in Stoke on Trent and County Hospital in Stafford. Royal Stoke a large acute teaching hospital, with a Turnover of £360 million. Located in Stoke on Trent and Stafford, UHNM is close to the M6, within commuting distance of culturally diverse major conurbations, such as Manchester and Birmingham and surrounded by rural pleasures, including the Peak District National Park.

Each year Royal Stoke cares for over 600,000 people providing emergency treatment, planned operations and medical care. It is a leading teaching hospital in partnership with Keele University and has a patient-centred clinical research facility providing state-of-the-art facilities.

AMU has an exciting opportunity for a Ward Housekeeper to join us at Royal Stoke University Hospital.

We need motivated individuals to take up these posts to support the ward multi-disciplinary team and enhance the patient experience and environment.

Main duties of the job

You will be responsible for equipment ordering and supplies. Also playing a major role in the organisation of the ward environment and patient comfort.

Ideally you will have experience within cleaning/housekeeping or hygiene based role where you have worked to deliver to deadlines and within set guidelines.

The post holder is responsible for ensuring that the environment and catering services meet the needs and expectations of Patients, Visitors and the Ward team. The post holder will work as an integral part of the ward team. He/She will be responsible for the co-ordination of all patient facilities and services in the ward area and ensuring a clean, safe and comfortable environment.

The main elements of the role are ensuring the delivery of cleaning, catering and minor maintenance services, together with other specified tasks to meet individual patient needs as determined by the Ward Sister/Charge Nurse. The post holder will monitor quality standards, reporting deficiencies and recommending appropriate changes.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co‑created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

The post holder is responsible for ensuring that the environment and catering services meet the needs and expectations of Patients, Visitors and the Ward team. The post holder will work as an integral part of the ward team. He/ She will be responsible for the co-ordination of all patient facilities and services in the ward area and ensuring a clean, safe and comfortable environment.

The main elements of the role are ensuring the delivery of cleaning, catering and minor maintenance services, together with other specified tasks to meet individual patient needs as determined by the Ward Sister/Charge Nurse. The post holder will monitor quality standards, reporting deficiencies and recommending appropriate changes.

Person specification

Education

• Good General Education
• GCSE Entry Level Maths and English

Knowledge, skills, Training and Experience

• Team player
• Previous care experience in an acute setting

Important information about your application

• All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
• References - please ensure you provide email addresses for all referees for the last three years of employment.
• We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
• Flexible working will be considered in line with Trust policies
• New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
• We work with ‘trac.jobs’ to support out recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of your start date to ensure sufficient time for the operational and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

In line with the change of Immigration rules on 8th January 2026 if you require Sponsorship through the Skilled Worker Visa you must be able to provide B2 English evidence before a Certificate of Sponsorship can be issued.

Visa eligibility notice: The UK Home Office has imposed an emergency brake on specific visa routes.

• Skilled Worker visas cannot currently be issued to Afghan nationals.
• Study visas cannot currently be issued to nationals of Afghanistan, Cameroon, Myanmar or Sudan. As a result, we are unable to progress applications requiring sponsorship under these routes.

UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. However, we reserve the right to reject applications where AI has been used in a misleading manner, for example, by implying experience or understanding that the applicant does not possess or where its use is excessive or unfair. If AI has been used to support your application, you must declare this within your submission.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of his normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.