Junior Merchandiser: Stock & Forecasting Analyst

Zoological Society of London; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension (Up to 12%)

Flexible working options

25 days' annual leave + bank holidays

Life assurance from day one

Wellbeing support

Staff tickets to London & Whipsnade Zo

Cycle-to-Work

Job summary

ZSL is seeking a Junior Merchandiser to optimise product availability, stock levels and sales performance. You will analyse sales data, spot trends and help shape stock plans in response to customer demand, collaborating with the Buying team.

You'll support promotions, monitor stock performance and communicate insights to drive commercial decisions. The role is 37.5 hours, 2 days on-site at London Zoo, with hybrid flexibility and occasional travel to suppliers and events.

Qualifications

• Experience in merchandising, ideally at Junior Merchandiser or Senior Assistant Merchandiser level.
• Strong commercial and analytical skills, with confidence working with sales, stock and market data.
• Good knowledge of forecasting, range planning, budgeting and stock management.
• Highly organised and detail-focused, with the ability to manage multiple priorities and deadlines.
• A confident communicator who enjoys working collaboratively with suppliers and internal teams.
• Strong Excel skills and confidence using Microsoft Office, particularly Excel and Teams.
• Comfortable working in a fast-paced environment, staying calm under pressure and adapting to changing priorities.
• Willingness to travel to Whipsnade Zoo, suppliers, trade shows and other business-related events when required.

Responsibilities

• Analyse sales, stock and market trends to identify opportunities and risks, supporting the delivery of sales, profit, availability and inventory targets.
• Manage forecasting, replenishment and day-to-day trading across your product categories, ensuring the right stock is available at the right time while minimising excess inventory.
• Work closely with suppliers and Buying partners to manage intake and delivery plans, respond to trading performance and maximise sales opportunities.
• Partner with Retail and e-Commerce teams to improve product availability and performance, supporting seasonal launches, promotions and key trading events.
• Present trading updates and recommendations to key stakeholders, build strong cross-functional relationships and identify opportunities to improve processes and team efficiency.

Skills

Excel skills

Analytical thinking

Commercial awareness

Organised

Attention to detail

Communication

Tools

Microsoft Office

Job description

ZSL is seeking a Junior Merchandiser to optimise product availability, stock levels and sales performance. You will analyse sales data, spot trends and help shape stock plans in response to customer demand, collaborating with the Buying team.

You'll support promotions, monitor stock performance and communicate insights to drive commercial decisions. The role is 37.5 hours, 2 days on-site at London Zoo, with hybrid flexibility and occasional travel to suppliers and events.