Junior IT & Networking Technician - Training & Growth Path

Back To Work; Harrogate; On-site; GBP 21,000 - 27,000; Full time

Job summary

Back To Work is assisting a North Yorkshire manufacturer in Harrogate to recruit a Junior IT & Networking Technician to support day-to-day IT systems and network infrastructure across production, warehouse and office environments.

This entry-level role offers structured training, hands-on experience and a clear path to develop practical skills in hardware, software, security and cloud-based services within a fast-paced manufacturing setting.

Qualifications

• Basic understanding of computer hardware, operating systems and network concepts.
• Clear communication and customer service skills, with the ability to support users at different levels.
• Willingness to learn and develop practical IT and networking skills.

Responsibilities

• Provide first-line technical support to users across the business, escalating more complex issues where appropriate.
• Help diagnose and resolve hardware, software, connectivity, and basic network issues.
• Install, configure, and maintain PCs, laptops, printers, mobile devices, and network-connected equipment.
• Assist with user account management, password resets, access permissions, and new-starter setup.
• Support Microsoft 365 applications, cloud-based services, and collaboration tools.
• Monitor IT systems and network performance, reporting potential issues to senior IT staff.
• Support the setup and basic troubleshooting of switches, routers, wireless access points, cabling, and network connections.
• Assist with software deployments, updates, patch management, and routine system maintenance.
• Maintain accurate documentation for IT assets, network equipment, support tickets, and system procedures.
• Support cyber security initiatives and follow company policies for safe and secure use of IT systems.

Skills

IT basics

Networking basics

Problem solving

Communication

Prioritisation

Documentation

Team player

Job description

Back To Work is assisting a North Yorkshire manufacturer in Harrogate to recruit a Junior IT & Networking Technician to support day-to-day IT systems and network infrastructure across production, warehouse and office environments.

This entry-level role offers structured training, hands-on experience and a clear path to develop practical skills in hardware, software, security and cloud-based services within a fast-paced manufacturing setting.