Junior Infrastructure Engineer

Lane Clark & Peacock LLP.; London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Junior Infrastructure Engineer to join their dynamic team. This role combines traditional infrastructure with the innovative potential of AI and automation, ensuring a seamless support service between teams. You will engage with cutting-edge technology, primarily in Azure, while contributing to the automation of infrastructure tasks. The company fosters a collaborative environment where your professional growth is prioritized, offering a comprehensive benefits package that supports your well-being. If you're eager to learn and make a real impact, this opportunity is perfect for you.

Benefits

Professional study support

Life assurance

Income protection

Enhanced parental leave

26 days annual leave

Private medical insurance

Discounted gym memberships

Cycle to work scheme

Discretionary bonus scheme

Volunteering opportunities

Qualifications

• Experience in a Junior infrastructure role or Service Desk.
• Basic experience with Linux Servers and cloud platforms.
• Familiarity with infrastructure event management tools.

Responsibilities

• Support and improve the company's technology infrastructure.
• Assist in building and maintaining infrastructure technologies.
• Troubleshoot and resolve infrastructure incidents.

Skills

Linux Server Management

Azure Cloud

Google Cloud

AWS

Networking (IP-based, WAN)

Microsoft Office 365

Infrastructure Event Management

Problem Solving

Automation Skills

Education

Bachelor's Degree in Computer Science or related field

Tools

Power Automate

Azure Log Analytics

Azure Monitor

Job description

Hybrid: Minimum 2 days a week (40%) onsite

On Call: Participation in a on-call rota, after completion of probation period (1 week in 6)

Lane Clark & Peacock (LCP) is a leading independent consultancy that uses powerful analytics fused with human expertise to shape a more positive future. We provide market-leading capabilities across pensions and financial services, energy, health, and analytics. Our technology and analytics capabilities are fundamental to what we do, helping us power the possibilities that provide solutions for tomorrow. We strive to help our clients leverage the latest technology and analytics across a range of industries to stay at the forefront of data-driven and digital solutions.

What's the role?

As a Junior Infrastructure Engineer, you will be working at the intersection of traditional infrastructure and the innovative potential of AI and automation. With 90% of our infrastructure in Azure and 10% on-premise, this role is fully hands on. Your mission is to ensure you bridge the gap between Service Desk and Infrastructure teams delivering a first-class support service. LCP's commitment to being a technology leader is met with modern solutions and a forward-thinking approach.To build, support and continuously improve performance, scalability, resilience and efficiency.

Key Responsibilities

• Assisting the Infrastructure Engineers in supporting and improving the company's technology infrastructure, which includes multiple office locations and various Microsoft Cloud subscriptions
• Working alongside the Cloud Infrastructure Leads to help implement standardized templates and configuration baselines, enabling approved teams to efficiently use cloud resources
• Assisting in building and maintaining infrastructure technologies and solutions, including compute, storage, networking, physical infrastructure, software, and both commercial and open-source solutions, as well as cloud computing (IaaS, PaaS, SaaS)
• Contributing to efforts to automate manual or repetitive infrastructure tasks, under the guidance of senior engineers, to improve efficiency
• Helping to maintain secure infrastructure components, including identity and access management, patching, and disaster recovery, while following best practices in security and compliance
• Supporting processes and controls to ensure maximum uptime and quick service for both physical and cloud-based systems, contributing to operational excellence
• Staying up to date with information security principles and practices that help mitigate risks within infrastructure solutions
• Learn and adopt modern infrastructure standards and practices under the guidance of senior team members
• Assisting in coordinating with third-party vendors to ensure the ongoing health and availability of hosted or outsourced services
• Helping troubleshoot and resolve infrastructure incidents, working alongside more experienced engineers to conduct root cause analysis and collaborate with teams as needed
• Acting as a first-line escalation point for infrastructure issues raised by colleagues or through the Service Desk, and escalate to senior team members when necessary

What skills and experience are we looking for?

• Experience in a Junior infrastructure role or several years experience in a Service Desk or similar role
• Basic experience with Linux Servers and familiarity with managing server environments
• Exposure to cloud platforms such as Azure, Google Cloud, or AWS (experience with at least one is preferred)
• Experience with any of the following, Azure, Google Computer Cloud, or AWS
• Some knowledge of managing IP-based networks, basic WAN technologies, virtual server environments, cloud infrastructure, DHCP/DNS, Microsoft Office 365, and storage technologies like SAN/NAS
• Experience with modern infrastructure event/log management and alerting and related workflow automation such as Power Automate, Azure Log Analytics, and Azure Monitor
• Familiarity with infrastructure event/log management tools and basic understanding of automation processes, such as Power Automate, Azure Log Analytics, or Azure Monitor
• Willingness to assist with troubleshooting infrastructure issues, working with senior engineers and cross-functional teams to resolve problems
• Basic problem-solving skills, with the ability to assist in diagnosing and resolving technical issues
• Developing planning and organisational skills, with an interest in managing multiple tasks and priorities effectively
• Eagerness to learn how to balance changing demands while maintaining a focus on quality and delivery

What’s in it for you?

Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes:

For you:

• Professional study support (where applicable)
• Access to our internal Wellbeing, LGBTQ+, Multicultural and Women’s networks

For your family:

• Life assurance
• Income protection
• Enhanced maternity/paternity/adoption and shared parental leave

For your health:

• 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday
• Private medical insurance
• Discounted gym memberships, critical illness and dental insurance through our flexible benefits
• Cycle to work scheme
• Digital GP services

For your wealth:

• Discretionary bonus scheme
• Season ticket loans

For others:

• Volunteering opportunities

For the environment:

• Electric vehicle salary sacrifice scheme (qualifying period applies)

And much more!

We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.

LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre-interview site visits, interview structure or questions, or asking us about building accessibility. Whatever it may be, please get in touch via our dedicated email address - [e-mail] to discuss how we can support you with your application.

LCP currently holds a sponsorship licence to provide skilled worker visa's, and is able to support applications where the role applied for matches the requirements of skilled worker sponsorship as set out by the UK Government. If you will require a skilled worker visa sponsorship, we encourage you to check the sponsorship criteria for the role you wish to apply for before doing so.

LCP operates a Preferred Supplier List (PSL) for recruitment agencies which is reviewed annually. We do not accept unsolicited CVs from agencies who are not part of our currentPSL. LCP only pay agency fees where we have a signed agreement in place, and the agency has been instructed by a member of our recruitment team to supply CVs via the Applicant Tracking System (ATS) for a legitimate, open vacancy. If this process is not adhered to, LCP reserve the right to contact these candidates directly and have discussions with them without paying any agency fees. We do not pay agency fees when speculative and unsolicited CVs are submitted to any employee or Partner at LCP.