Junior Infrastructure Engineer

Overview

As a global market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, financial services, and protection industries. With one of the industry’s largest data sets, we help advisors/advisers and agents to transform paper and manual operations into a secure, seamless digital experience – from proposal to commission – so they can help better secure the financial futures of their clients.

At iPipeline, you’ll play a major role in helping us to provide best-in-class, transformative solutions. We’re passionate, creative, and innovative, and together as a team, we continually strive to advance, accelerate, and expand the reach of our technology. We value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion.

We’re proud that we’ve been recognized as a repeat winner of various industry awards, demonstrating our excellence and highlighting us as a top workplace in both the US and the UK. We believe that the culture we’ve built for our nearly 900 employees around the world is exceptional -- and we’ve created a place where our employees love to come to work, every single day.

Come join our team!

About iPipeline

Founded in 1995, iPipeline operates as a business unit of Roper Technologies (Nasdaq: ROP), a constituent of the Nasdaq 100, S&P 500, and Fortune 1000 indices. iPipeline is a leading global provider of comprehensive and integrated digital solutions for the life insurance and financial services industries in North America, and life insurance and pensions industries in the UK. We couple one of the most expansive digital and automated platforms with one of the industry’s largest data libraries to accelerate, automate, and simplify various applications, processes, and workflows – from quote to commission – with seamless integration. Our vision is to help everyone achieve lasting financial security by delivering innovative solutions that connect, simplify, and transform the industry.

iPipeline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status. We are committed to building a supportive and inclusive environment for all employees.

This is an office-based position.

Responsibilities

• Provide support and troubleshooting of networked global enterprise systems.
• Maintain the lifecycle of all networked global enterprise systems.
• Vulnerability and patch management of networked global enterprise systems.
• Work with End User Team providing escalation support when required.
• Promote Security best practices and assist in compliance audit activities.
• Assist in the delivery of infrastructure and IT service improvements.
• Deliver operational standards, processes, and documentation.

Qualifications

• Experience of Windows server administration.
• Experience of Active Directory/LDAP administration.
• Experience working in a virtualized server environment (VMware Desirable).
• Experience with server and infrastructure vulnerability patch management.
• Experience of following Security and Compliance best practices.
• Experience working in an organization that follows operational best practices (e.g. ITIL) including asset management, incident management, and change control.
• Excellent verbal and written communication skills.
• Effective time management, planning, and organizational skills.

Desirable Skills

• Exposure to Cloud Technologies (AWS Highly Desirable)
• Exposure of storage management of SAN/NAS storage (HPE/IBM/NetApp desirable).
• Exposure to Basic Linux systems administration.
• Exposure of Basic Network Administration and troubleshooting (VPN, firewalls, switches)
• Exposure to configuration management and automation tools (PowerShell, Ansible etc.).
• Working with Scrum and Kanban style project methodology, ideally Jira.
• Ability to conduct meetings and take minutes where required.

Benefits

We offer a competitive compensation and benefits package, opportunities for career growth, Pension plan with company-matched contributions, generous time off and flexible work/life balance, an employee wellness program, and an awards and recognition program – all in a creative, fast-growing, and innovative company.