Junior ICT Consultant for Schools: Tech Support & Solutions

Transforming Learning Group Ltd; Southampton; On-site; GBP 24,000 - 27,000; Full time

Benefits offered by this job

Pension scheme

Cycle/ebike scheme

Eye care voucher scheme

Mental health first aid

Employee assistance programme

Employee recognition scheme

Job summary

Transforming Learning Group Ltd invites a Junior ICT Consultant to join Turn IT on in Southampton, bringing a real flair for technology and a passion for providing exemplary service to our customers.

You will maintain IT hardware and services across the schools’ sites, support teaching with ICT solutions, and help improve the ICT provisions to enable effective teaching and learning. The role requires at least 2 years’ experience in ICT support and strong communication skills.

Qualifications

• At least 2 years’ experience in ICT Technician/2nd line support, preferably in education.
• Strong communication and organisational skills with a courteous manner.
• Ability to explain technical issues in layman’s terms to customers.

Responsibilities

• Resolve and manage technical issues impacting the school’s ICT operations.
• Install or repair computers with standardised applications and networking software; diagnose and fix problems.
• Provide desktop and network support across the school, including iPads, printers, and AV equipment.

Skills

Excellent communication

Team player

Problem solving

Customer service

Organisation

Tools

Microsoft Office365

Job description

Transforming Learning Group Ltd invites a Junior ICT Consultant to join Turn IT on in Southampton, bringing a real flair for technology and a passion for providing exemplary service to our customers.

You will maintain IT hardware and services across the schools’ sites, support teaching with ICT solutions, and help improve the ICT provisions to enable effective teaching and learning. The role requires at least 2 years’ experience in ICT support and strong communication skills.