Junior HR Business Partner

Jet2.com and Jet2holidays; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual pay reviews

Profit share

Colleague discounts

Life assurance

Pension scheme

Retail discounts

Job summary

Jet2.com and Jet2holidays is hiring a Junior HR Business Partner in London with a hybrid working model. You will support leaders across bases, own day‑to‑day people matters and serve as a trusted partner for colleagues and managers.

The role requires regular travel, strong internal collaboration and on‑site presence to sustain a high‑volume, fast‑paced environment. You’ll contribute to talent, engagement and workforce planning, using data and insights to inform decisions while building credible

Qualifications

• Proven HR generalist experience in a fast-paced operational environment.
• Strong commercial awareness and ability to align HR support to business needs.
• Excellent communication and relationship management skills with leaders and colleagues.

Responsibilities

• Provide proactive HR advice aligned to business objectives and workforce plans.
• Support people decision-making using data, trends and risks.
• Coach managers to build capability in people management and high‑performance outcomes.
• Manage employee relations cases and escalate high‑risk matters.

Skills

HR generalist experience

Commercial awareness

Relationship management

Data analytics

Prioritisation

CIPD Level 5/7

Education

CIPD Level 5/7

Job description

At Jet2.com and Jet2holidays, we’re working together to deliver an amazing journey - literally. We work collaboratively to drive a strong Customer First ethos, creating unforgettable package holidays and flights. We couldn’t do it without our brilliant people.

As a Junior HR Business Partner, you’ll play a key role in supporting leaders across the business, taking ownership of day-to-day people matters and acting as a trusted partner and first point of contact for colleagues and managers.

This role supports our teams across our London bases and offers hybrid working with some flexibility to work from home; however, this is not a fully remote position.

We are looking for someone who is comfortable working independently and taking ownership for their designated bases, whilst being supported by the wider HR team. This is a highly visible, regional role requiring regular travel across the bases, a strong on-site presence, and the ability to build effective relationships with operational leaders and colleagues in a fast-paced environment.

In this role, you’ll have access to a wide range of benefits including:

• Annual pay reviews
• Access to a generous discretionary profit share scheme
• Colleague discounts on Jet2.com flights and Jet2holidays packages
• 3 x salary life assurance and contributory pension scheme
• Retail discounts on travel and leisure, health, and wellbeing, eating out, shopping and lifestyle

What you’ll be doing as a Junior HR Business Partner:

• Working with our Managers and colleagues to deliver proactive, commercially focused HR advice aligned to business objectives, workforce plans and organisational priorities.
• Supporting people decision‑making through the use of data and insight, identifying trends, risks and opportunities across areas such as employee relations, engagement, absence and attrition.
• Coaching and appropriately challenging managers to build confidence and capability in people management, promoting consistency, fairness and high‑performance outcomes.
• Managing employee relations cases at the appropriate level, escalating complex or high‑risk matters where required, ensuring advice remains legally compliant.
• Contributing to talent, succession and workforce planning activity by identifying capability gaps, risks and development opportunities.
• Supporting cyclical HR activities, engagement initiatives, communication forums and HR projects, continuously looking to improve service delivery and colleague experience.

What you’ll have:

You will possess strong communication and relationship management skills and will be an ambassador for the Jet2 brand and ethos. You will also have:

• Proven HR generalist experience in a fast-paced operational environment, with exposure to a broad range of people matters and employee relations cases.
• Strong commercial awareness, with the ability to align HR support to business needs and workforce priorities.
• Confidence in building credible relationships and constructively challenging managers to drive fair, consistent and effective outcomes.
• Experience using data and insight to inform decisions and translate people metrics into practical actions.
• Strong organisational skills and the ability to manage competing priorities.
• Experience within an airline, operational, or fast-paced environment would be beneficial, along with a CIPD Level 5 or 7 qualification.

Join us as we continue to redefine travel experiences and create lasting memories for millions of customers. At Jet2.com and Jet2holidays your career really can take flight.