Junior Hire Controller – Scotland

John F Hunt Power; Livingston; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

25 days annual leave + Bank Holidays

Job summary

John F Hunt Power in Livingston is looking for a Junior Hire Controller to join our busy depot. You will be the first point of contact for our customer base and receive full training to develop a career in the hire industry.

The role is office-based and offers a competitive salary, 25 days annual leave plus Bank Holidays. You will provide excellent service, handle inquiries via phone and email, and work with the depot team to ensure smooth hire processes from start to finish, while assisting the

Qualifications

• Well organized with ability to prioritise multiple tasks.
• Strong communication skills (oral and written) to build relationships.
• Able to work well in a team or independently.
• Proficient with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Provide excellent customer service throughout the hire process.
• Handle customer enquiries by phone and email.
• Collaborate with depot team to ensure smooth, efficient hires.
• Assist Depot Manager with admin duties.

Skills

Well organized

Prioritisation

Oral & written comms

Team player

Typing / MS Office skills

Tools

Microsoft Office

Job description

We are currently looking for a Junior Hire Controller to join our busy depot in the Livingston.

Based – Livingston Depot

Reporting to – Depot Manager

As a Junior Hire Controller you will be the first point of contact for our varied customer base and will be given all the training and support to develop a career in the hire industry.

The role will be office based and comes with a competitive salary, 25 days paid annual leave plus Bank Holidays.

Responsibilities

• Providing all customers with the same excellent levels of customer service throughout the hire process
• Dealing with customer enquiries and requests via phone and email
• Working closely with the rest of the depot team to ensure the hire process, from start to finish, is as smooth and efficient as possible for our clients.
• Supporting the Depot Manager with administrative duties as required.

Desired skills and experience

We are looking for a well organised individual who;

• Has the ability to prioritise a variety of matters, as and when they arise, and deal with them in a professional and timely manner
• Can demonstrate high levels of both oral and written communication skills to forge strong internal and external relationships, across all levels of business.
• Is able to thrive when both working as part of a team and as an individual
• Is proficient with all Microsoft packages (Word, Excel, Outlook etc) with strong typing and general computer skills

Does this sound like the role for you? If so, to apply please send your CV to [e-mail]