Junior Field Service Engineer

Kongsberg Precision Cutting Systems; West Yorkshire; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Company vehicle

Bonus scheme

Extensive training and development

Job summary

Kongsberg Precision Cutting Systems in the UK is seeking a Junior Field Service Engineer to install, maintain and support advanced cutting systems at customer sites. This is a hands-on, training-focused role with a clear development pathway into a senior field service engineer.

You will travel across Yorkshire and beyond 80-90% and gain experience with fault diagnosis, customer training, and remote support, while building relationships and documenting service activities.

Qualifications

• Qualification in electronics, mechanics or related engineering discipline.
• Previous experience in engineering, maintenance or technical support is beneficial.
• Strong communication skills and confidence working with customers.

Responsibilities

• Install, maintain, repair, relocate and dismantle cutting systems at customer sites.
• Diagnose faults and troubleshoot technical issues.
• Deliver operator training during installations and service visits.
• Support machine installations and represent the company at events.
• Build relationships with customers and understand their requirements.

Skills

Problem solving

Customer communication

Driving licence

Willingness to travel

Electronics/Mechanical background

Education

Qualification in electronics, mechanics or related engineering discipline

Job description

Start your engineering career with Kongsberg, working with industry-leading precision cutting technology. As a Junior Field Service Engineer, you'll gain hands-on experience installing, maintaining and supporting advanced manufacturing equipment at customer sites across the UK, developing the skills needed to become an experienced and confident Field Service Engineer within a specialist industry.

This role offers a structured development pathway, giving you the opportunity to build your technical expertise while gaining hands-on experience with advanced equipment and technology in the field, while you grow your skills and make a real impact for customers.

This is a field-based role with approximately 80-90% travel across Yorkshire and occasional overnight stays when supporting larger customer projects.

What you’ll be doing

• Supporting the installation, maintenance, repair, relocation and dismantling of Kongsberg cutting systems at customer sites
• Assisting with fault diagnosis and troubleshooting to help resolve technical issues efficiently
• Delivering operator training and guidance during installations and service visits
• Supporting machine installations and representing Kongsberg at industry exhibitions and events
• Building strong relationships with customers and understanding their operational requirements
• Providing remote support to customers and colleagues when not travelling
• Completing service reports, expenses and other administrative documentation
• Continuously developing your technical knowledge across our machines, software and accessories

Who are we looking for?

We are looking for someone who enjoys solving problems, working with technology and learning new skills. You’d be a great fit for the role if you have:

• A qualification in electronics, mechanics or a related engineering discipline
• Previous experience in an engineering, maintenance or technical support environment, although this is not essential
• Strong communication skills and confidence working directly with customers
• A practical approach to troubleshooting and problem solving
• A willingness to travel extensively as part of a field-based role
• A full UK driving licence

Most importantly, you will be motivated to learn, take ownership of your development and build a career within field service engineering.

How do we contribute to shaping your future together?

We are committed to helping you develop the technical knowledge and practical experience needed to become a successful Field Service Engineer. Your training programme can include:

• Independent product learning and familiarisation with our equipment
• Hands-on training at our R&D centre in Norway
• Field-based mentoring alongside experienced engineers
• Ongoing technical development across our machinery, software and accessories
• Opportunities to expand your expertise and take on increasing responsibility over time

You will work closely with experienced colleagues across engineering, customer service and product teams, providing exposure to a wide range of technologies and customer environments.

What can you expect from us?

• Company vehicle
• Company bonus scheme based on business performance
• Extensive training and technical development
• Opportunities to travel across the UK and internationally
• The opportunity to build a specialist engineering career within a global technology business

If you are looking for an opportunity to develop your engineering skills, work directly with customers and build experience with advanced technology, we'd love to hear from you!

Ready to shape your future together?