Junior Field Service Engineer

ZipRecruiter; Manchester; On-site; GBP 23,000 - 24,000; Full time

Job summary

An exciting opportunity to kick-start your career as a Junior Field Service Engineer with a renowned global brand. This role offers hands-on training, the chance to work with mechanics and electrical systems, and a supportive Academy to guide you through your journey. You'll be driving your own van, diagnosing and repairing appliances, and providing top-notch customer service. With a competitive salary, career progression, and a fully equipped company van, this is the perfect role for those passionate about learning and facing new challenges. Join the team and make your mark in the industry!

Benefits

Fully equipped company van

Fuel card

20 days holiday plus bank holidays

Access to Perkbox for discounts

First-class training

Potential for a permanent role

Qualifications

• Passion for customer service and attention to detail are essential.
• Interest in mechanics or electrical systems is a bonus.

Responsibilities

• Diagnose, repair, and test household appliances.
• Provide excellent customer service as the face of the brand.

Skills

Customer Service

Mechanical Knowledge

Electrical Systems Understanding

Attention to Detail

Physical Fitness

Education

Minimum Grade 4 Maths GCSE

Minimum Grade 4 English GCSE

Job description

Job Description

Ignite Your Future as a Junior Field Service Engineer with Hotpoint!

Are you ready to jump-start your career with a global leader in household appliances? Hotpoint, a trusted brand worldwide, offers you the chance to train, qualify, and work as a Junior Field Service Engineer.

If you're passionate about learning, enjoy working with your hands, and are eager to face new challenges daily, this opportunity is for you!

What’s the Role About?

This is an exciting role for those who love mechanics and electrics, from gadgets to engines. If you enjoy being on the road and working in customer-facing roles, our Academy is the perfect place for you. Take the wheel!

• Drive your own Hotpoint van to customer homes
• Diagnose, repair, and test appliances to restore functionality
• Provide excellent customer service as the face of Hotpoint
• Maintain your tools and stock in top condition
• Promote Hotpoint's products

We provide hands-on training through workshops, classroom sessions, and real-world practice, preparing you to handle household appliance issues professionally.

What It Takes to Join Our Team

Think you have what it takes? Here’s what we’re looking for:

• A passion for customer service, with energy and attention to detail
• A full, clean manual UK driving licence and the right to work in the UK
• An interest in mechanics, electrical systems, or engineering (experience is a bonus!)
• Physical fitness to handle heavy appliances
• Minimum Grade 4 Maths & English GCSE
• Full availability from Monday 7th July to Friday 8th August

What’s in It for You?

Get ready to love your job! Here’s what we offer:

• Salary: £23,000, increasing to £24,000 after 6 months, plus commission and overtime
• A fully equipped company van and fuel card
• 20 days holiday plus bank holidays
• Access to Perkbox for discounts and treats
• First-class training and potential for a permanent role with additional benefits

Training: Your Roadmap to Success

Our Academy supports you every step of the way:

1. Week 1: Welcome to HQ – receive your kit, learn safety essentials, meet the team
2. Week 2: Shadow an Expert – accompany an experienced engineer on the road
3. Weeks 3-5: Phase 1 Training – intensive learning at our training centre and real-world practice

Why Hotpoint?

Imagine a role where you:

• Receive world-class training from expert engineers and trainers
• Enjoy clear career progression and growth opportunities
• Work with a trusted global brand
• Earn great rewards doing what you love

Your adventure starts here! Join the Hotpoint family, where your enthusiasm, skills, and passion will be celebrated. Please include a cover sheet with your CV/application explaining your suitability, interest, and what makes you shine.