Junior EUC Engineer: Windows & M365 Support

Circle Health Group; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private Pension Scheme

Private Healthcare Scheme

Staff discounts and benefits

Family friendly policies

Job summary

Circle National Enquiry Centre in Glasgow, part of Circle Health Group, is hiring a Junior IT EUC Engineer on a permanent 37.5-hour week. Salary up to £27,500 per year depending on experience, training and qualifications.

You will provide first-line EUC support for end-user devices, incidents and service requests, work within IT teams, and cover flexible shifts.

Circle Health Group offers 25 days holiday, private pension, private healthcare, and ongoing training opportunities.

Qualifications

• HNC/HND, NVQ Level 3, IT apprenticeship or equivalent qualification in IT/Computing, or equivalent practical experience.

Responsibilities

• Provide first-line EUC support for end-user devices, incidents and service requests.
• Own tickets and progress to resolution; escalate when needed.
• Support endpoint configuration and remediation across the EUC estate.
• Follow configuration baselines, remediation instructions and security requirements.
• Support the end-to-end lifecycle of EUC devices (joiner, mover, leaver, hardware refreshes).
• Prepare and deploy devices and coordinate collections and logistics.

Skills

EUC support

Windows-based devices

Microsoft 365

Remote/desk-side support

Troubleshooting

Communication

Organisation

Attention to detail

Continuous learning

Education

HNC/HND

NVQ Level 3

IT apprenticeship

Job description

Circle National Enquiry Centre in Glasgow, part of Circle Health Group, is hiring a Junior IT EUC Engineer on a permanent 37.5-hour week. Salary up to £27,500 per year depending on experience, training and qualifications.

You will provide first-line EUC support for end-user devices, incidents and service requests, work within IT teams, and cover flexible shifts.

Circle Health Group offers 25 days holiday, private pension, private healthcare, and ongoing training opportunities.