Junior E-commerce Assistant

Placements24; Watnall; On-site; GBP 1,500 - 2,700; Part time

Benefits offered by this job

Internship experience

Stipend

Job summary

Placements24 is seeking a Junior E-commerce Assistant for an internship role based in Kimberley, Northern Cape, South Africa. You will support daily operations, including product listings, order processing, and customer inquiries, gaining hands-on experience in the e-commerce space.

The role offers hands-on mentoring, exposure to social media and digital marketing, and the potential for future employment based on performance within a small team environment.

Qualifications

• High school diploma or equivalent; related field preferred.
• Strong organizational skills and attention to detail.
• Basic computer literacy; MS Office proficiency.
• Excellent written and verbal communication.
• Ability to learn quickly and follow instructions.
• Enthusiasm for e-commerce and social media familiarity.

Responsibilities

• Add, edit, and maintain product listings.
• Process customer orders accurately.
• Respond to basic customer inquiries by email/phone.
• Manage inventory levels and stock accuracy.
• Prepare packages for shipment and coordinate with postal services.
• Support social media by scheduling posts and engaging followers.
• Assist with website updates and data entry.
• Contribute to ad hoc projects as directed by management.
• Learn and apply e-commerce best practices.

Skills

Organizational skills

Attention to detail

Communication skills

Self-motivation

Learning agility

Education

High school diploma

Business/Marketing studies

Tools

MS Office

Job description

About the Role

Our client, a burgeoning online retailer specializing in artisanal crafts, is seeking an eager and organized Junior E-commerce Assistant to support their daily operations. This internship role is based in Kimberley, Northern Cape, offering a fantastic entry-level opportunity to gain hands-on experience in the e-commerce sector. You will assist with a variety of tasks, including product listing updates, order processing, customer inquiries, and social media support. The ideal candidate is a quick learner, detail-oriented, and enthusiastic about online retail and digital marketing. This is a valuable chance to contribute to a small, growing business and learn essential skills for a career in e-commerce within South Africa. Join a supportive and friendly team where you can develop your professional abilities and make a tangible difference. We are committed to providing a nurturing environment for aspiring professionals.

Key Responsibilities

• Assist in adding, editing, and maintaining product listings on the e-commerce website, ensuring accuracy and completeness.
• Process incoming customer orders efficiently and accurately.
• Respond to basic customer inquiries via email and phone, providing polite and helpful support.
• Assist in managing inventory levels and ensuring stock accuracy.
• Help prepare packages for shipment and coordinate with postal services.
• Support social media efforts by scheduling posts and engaging with followers.
• Assist with website updates and content management tasks.
• Perform data entry and maintain records as required.
• Contribute to various ad-hoc projects as directed by the management team.
• Learn and apply e-commerce best practices throughout daily tasks.

Requirements

• High school diploma or equivalent; currently pursuing or recently completed a qualification in Business, Marketing, or a related field is advantageous.
• Strong organizational skills and meticulous attention to detail.
• Basic computer literacy, including proficiency in Microsoft Office Suite (Word, Excel).
• Excellent written and verbal communication skills.
• Ability to follow instructions and learn new tasks quickly.
• A proactive attitude and willingness to assist with various tasks.
• Familiarity with social media platforms is a plus.
• Enthusiasm for the e-commerce industry.
• Ability to work independently and as part of a small team.
• Reliability and a commitment to fulfilling intern responsibilities.

Benefits

• Internship opportunity providing valuable industry experience.
• A small stipend to cover expenses.
• Hands-on training and mentorship.
• Exposure to various facets of an e-commerce business in Kimberley.
• Opportunity to learn directly from experienced professionals.
• Potential for future employment based on performance and business needs.