Junior Digital Site Merchandiser

Vivienne Westwood; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Staff discounts

Health & Wellbeing support

Perkbox Discounts and Wellness Hub

Cycle to work scheme

Generous annual leave allowance

Pension Scheme

Training and hands-on experience

Opportunities to build new skills

Job summary

Vivienne Westwood is seeking a Junior Digital Site Merchandiser to support merchandising across inventory, pricing, and promotions while analysing shopping behavior to drive revenue. The role emphasizes online visual appeal and accurate product presentation within the website storefronts.

You will work with Business Manager, PLP/PDP merchandising, and web analytics tools to optimise performance, reporting, and site experience. A collaborative, data-driven mindset is essential.

Qualifications

• At least 2 years’ experience with Salesforce B2C Commerce Cloud Platform & content management.
• Experience using Commerce Cloud Business Manager; web/digital merchandising expertise.
• Data driven with strong analytical and numerical skills.
• Understanding of staging environments & basic HTML coding a plus.
• Experience managing web analytics tools like Google Analytics, Power BI, Tableau.
• Strong PC skills – Advanced Excel, Word, PowerPoint.

Responsibilities

• Execute product assortment rules in Business Manager and categorize products.
• Support visual merchandising of PLP and PDP to align with sales strategy.
• Maintain price books and catalogues; ensure content accuracy.
• Monitor inventory feeds and fix site data and HTML updates.
• Assist with onsite campaigns, promotions, and product launches.
• Analyze site metrics and report on CTR and conversions.

Skills

Salesforce B2C Commerce Cloud

Commerce Cloud Business Manager

Web/Digital merchandising

Analytical skills

Google Analytics

Power BI

Tableau

Excel

HTML coding (basic)

Tools

Commerce Cloud Business Manager

HTML coding

Excel

Power BI

Tableau

Google Analytics

Job description

ABOUT VIVIENNE WESTWOOD

Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you.

ABOUT THE ROLE

The Junior Digital Site Merchandiser is responsible for assisting with the merchandising of inventory, catalogues, pricing, promotions, analysing shopping behaviour, and online visual appeal sitewide – all under the umbrella of driving revenue.

KEY RESPONSIBILITIES

• Execute product assortment rules within Business Manager. Sort assigned product categories and subcategories, considering view type, image variants, swatches, image tags, and availability.

• Support with visual merchandising of PLP, PDP for the website. Ensure products are presented accurately and updated according to sales strategy, product launch calendar and business/analytics insight.

INVENTORY MANAGEMENT

• Work alongside merchandisers to maintain B2C Commerce price books, export of product data catalogues, for new & existing content. Ensure product is made available to our customers, correctly merchandising group products across sites.

• Monitor and assess performance of all imported inventory feeds alongside content assets to assure the correct information is showing per site storefront. Applying manual HTML code and updates where needed.

• Identify any site errors related to inventory record, risk assess product's stock level and availability data in the context of each site or storefront inventory list.

CAMPAIGNS AND PROMOTIONS

• Support merchandise team with timely execution of onsite campaigns, product or promotions, product launches, and seasonal activity. Extend campaigns with custom attributes to meet specific business requirements.

• Maintain and monitor promotional messaging across site configuration including homepage, cart, checkout, PLP, PDP, and Quick view. Identify coupon error handling logic and messaging.

REPORTING AND ANALYTICS

• Support on individual order processing issues. Asses reporting on key web metrics to the team and the wider business.

• Monitor onsite performance of site storefronts. Report and analyse the key onsite metrics across conversion funnel, click through, page performance, search performance. Assist with the sequencing for categories across all pages to drive CTR and conversion rate.

PROFILE & KEY SKILLS

• At least 2 years’ experience with Salesforce B2C Commerce Cloud Platform & content management.

• Experience using Commerce Cloud Business Manager. Web/Digital merchandising expertise.

• Data driven. Strong analytical and numerical skills.

• An understanding of staging environments & basic HTML coding & web design experience a plus.

• Experience managing web-based analytical tools, such as Google Analytics, Power BI, Tableau.

• Strong PC Skills – Advanced Excel, Word, PowerPoint.

• Team orientated and willing to work as part of a collective.

• Able to deliver under pressure and prioritise accordingly.

Any other ad hoc tasks required.

(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)

BENEFITS

• Staff discounts

• Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)

• Perkbox Discounts and Wellness Hub

• Cycle to work scheme

• Generous annual leave allowance

• Pension Scheme

• Training and hands-on experience

• Opportunities to build new skills and gain valuable industry knowledge

Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this link