Ecommerce Content & Image Coordinator

Vivienne Westwood; Greater London; On-site; GBP 52,000 - 70,000; Full time

Benefits offered by this job

Staff discounts

Health & wellbeing support

Perkbox Discounts & Wellness Hub

Cycle to work scheme

Generous annual leave

Pension Scheme

Training and hands-on experience

Opportunities to build new skills

Job summary

Vivienne Westwood in London seeks a senior Photo Studio Manager to lead the Retouch & Copy teams, ensuring website imagery is retouched accurately and colours are true for Ecommerce and multi-channel publishing. You will drive asset quality and brand consistency across all VW platforms.

You will coordinate workloads, schedule shoots, and set edit guidelines while collaborating with Ecommerce, Studio, and Photography teams to optimise content delivery and maintain high standards of visual

Qualifications

• Experience leading Retouch & Copy teams.
• Strong QA of ecommerce imagery and asset management.
• Ability to plan schedules and manage workloads.

Responsibilities

• Approval of Retouch & Copywriting team holiday requests.
• Scheduling and rota planning for Retouch & Copywriting teams.
• Distributing tasks to the Retouch & Copywriting teams and monitoring workload.
• Performance management of Retouch & Copywriting team including conducting twice yearly a performance review.
• Quality assurance of retouched E-commerce content images, taking ownership of all final retouched images moving through the business.
• Receive, organise and proof-check all retouched content imagery submitted for upload across ECOM, JOOR and sample shoots.
• Work with Studio Mid-Weights and Photography team to ensure shoot schedules meet deadlines.
• Establish edit and brand guidelines for imagery style and consistency.
• Prioritise seasonal content uploads and ensure quality checks.
• Conduct regular site image reviews and flag items for re-shoot or retouch improvements.
• Coordinate with E-commerce Merchandise and Studio teams and communicate professionally.
• Review asset management workflows and file version control.
• Attend cross-department discussions on VW brand imaging and shoot approaches.
• Lead team meetings to discuss issues related to product photography and retouch quality.
• Provide design feedback to the Retouch and Photography teams.

Job description

ABOUT VIVIENNE WESTWOOD

Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you.

ABOUT THE ROLE

Key role within the E-commerce Photo Studio team, helping to deliver inspiring digital assets to the business. Ensuring website imagery is retouched correctly, products are the correct colour and images are optimum quality for E-commerce and multi-channel publishing. Co-ordination of the Image Retouch & Copy teams to ensure operational success.

KEY RESPONSIBILITIES

• Approval of Retouch & Copywriting team holiday requests
• Scheduling and rota planning for Retouch & Copywriting teams.
• Distributing of tasks to the Retouch & Copywriting teams and monitoring workload
• Performance management of Retouch & Copywriting team including conducting twice yearly a performance review.
• Quality assurance of retouched E-commerce content images, taking ownership of all the final retouched images moving through the business. Quality control and archival management for final photo studio image assets
• Receive, organise and proof- check all retouched content imagery submitted for upload; across ECOM, JOOR, and sample shoots. Ensure that colour, size, and image quality are up to standard, file names are always correct; no files in a set are missing and fixing minor retouch issues or highlighting for retouching team to amend before uploading.
• Work with Studio Mid-Weights and Photography team to ensure all shoot schedules are in line with deadline targets and weekly uploads.
• Establish edit and brand guidelines for style of imagery including templating, lighting, and retouching, striving for consistent and perfect final files to ensure website consistency and quality.
• Prioritise all seasonal/ carry over content to be uploaded on the VW website, ensuring all imagery meets agreed guideline and quality assurance checks as standard.
• Conduct consistent and regular checks across the VW website, analysing existing content imagery for review, refresh, and reshoot. Flagging anything for re-shoot as well as noticing details missed by retouching or photographers.
• Work alongside the E-commerce Merchandise and Studio teams to coordinate and respond to image requests, communicating in a timely and professional manner.
• Allocate time within the content schedule to review all Photo Studio Asset management and version control. Assessing the use of image folders across the VW server and system
• Attend and participate in cross department discussions on the develop of VW brand imaging, shoot approach, and image quality - in-line with company led art direction / goals.
• Command and lead team meetings to discuss any issues relating to product photography and retouch quality.
• Brief Photo Studio Retouch and Photography teams on design feedback received or related to content imagery. Provide directional points from design teams to review or action.
• Reviewing and implement any image related workflow processes. Strategize long term content creation plans with senior management and other departments.
• Lead team training and development for prep, styling, and retouch of product
• Identify new opportunities for content creation and retouch. Suggest studio equipment, research new techniques, tools, market trends and shoot approaches to support the team in improving studio processes.
• Forecast and plan weeks ahead to identify personal workload, alongside studio activities and peak/ off peak production seasons.
• Keep accurate administrative records for all Photo Studio imagery, maintaining the upkeep of all file versions and efficient file transfer for ECOM, JOOR and external requests.
• Support with wider projects affecting Photo Studio Content, such as system integrations, DAM workflows and image requests from company stakeholders.
• Respond to ad hoc Content Image related requests and enquiries. Retouching when required.
• Be the point of contact for any Content Image related queries for Photo Studio or feedback.

(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)

BENEFITS

• Staff discounts
• Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
• Perkbox Discounts and Wellness Hub
• Cycle to work scheme
• Generous annual leave allowance
• Pension Scheme
• Training and hands-on experience
• Opportunities to build new skills and gain valuable industry knowledge

Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this link