Junior Cyber Security Network Engineer – Hybrid (Edinburgh)

XACT Placements Ltd.; City of Edinburgh; Hybrid; GBP 34,000 - 46,000; Full time

Benefits offered by this job

Private medical healthcare

Company pension

Life assurance

Perkbox benefits

Hybrid working

8-hour shift pattern

Job summary

XACT Placements Ltd. is seeking a Junior Engineer to join a cyber security and network support team in Edinburgh. The role is hybrid with two on-site days weekly and a £39,000 base salary plus benefits.

You will support IT services, help with a live digital transformation, and grow skills in modern security technologies. Ideal candidates have a foundation in cyber security, service desk experience, and strong communication.

Qualifications

• Understanding of core cyber security principles such as ZTNA and Remote Access.
• Experience in a service desk or ticket-based environment.
• Strong communication and customer-focused attitude; eager to learn.

Responsibilities

• Triaging service tickets and communicating with end users.
• Prioritising tickets by impact to the business.
• Handling end-user support and technical issues as part of the IT team.
• Managing ticket backlogs and time planning individually and with the team.
• Carrying out Adds/Moves/Changes on production systems with accuracy.
• Building relationships with the customer and colleagues to ensure outcomes.

Skills

ZTNA & Remote Access

Zscaler experience

Service desk experience

Communication skills

Willingness to learn

UK public/private sector

Degree optional

Education

Degree or equivalent

Job description

XACT Placements Ltd. is seeking a Junior Engineer to join a cyber security and network support team in Edinburgh. The role is hybrid with two on-site days weekly and a £39,000 base salary plus benefits.

You will support IT services, help with a live digital transformation, and grow skills in modern security technologies. Ideal candidates have a foundation in cyber security, service desk experience, and strong communication.