Junior Credit Controller

dmg events: Energy Portfolio; Redhill; On-site; GBP 25,000 - 32,000; Full time

Job summary

dmg events is looking for a Credit Controller to maximise cash-flow and minimise bad debts across a selection of clients. Based in the UK, you will manage accounts receivable, chase payments, and maintain clear records in the finance system, including Salesforce and FinancialForce.

You may travel to other offices and overseas events to collect debt and support internal stakeholders. Ideal candidates will have at least 1 year of experience in a finance role, familiarity with international

Qualifications

• At least 1 year experience in a finance department; experience handling international payments and events industry desirable.
• Deep knowledge of finance systems; notably Salesforce and Financial Force software.
• Computer literate with good Excel and Word skills.

Responsibilities

• Debt-chasing on accounts receivable ledger, including telephone calls, e-mails and letters to ensure that the company policy of payment prior to exhibition is adhered to by customers.
• Flexibility to work international hours in the run up to events if required, to maximise collection of debt.
• To ensure that information on the Credit and Collections module of the finance system regarding communications with customers so that an adequate record is maintained in the event of query or legal action needed to be taken against the customer.
• To ensure that account queries are dealt with efficiently in order to minimise the risk of bad debts.
• To respond to or refer queries raised both internally and externally.
• Travel to other offices and overseas Events in order to collect debt and maintain clear communication within internal stakeholders and external customers.

Skills

Debt collection

Accounts receivable

Customer service

Excel

Word

Salesforce

Financial Force

Communication

Tools

Salesforce

Financial Force

Excel

Job description

The Credit Controller’s main requirement is to maximise cash-flow and minimise bad debts on a selected range of clients for the following companies dmg events (UK) Ltd, dmg events Asia Pacific Pte Ltd and dmg events (USA) Inc, dmg Nigeria events and dmg events (Canada).

Responsibilities and Accountabilities:

• Debt-chasing on accounts receivable ledger, including telephone calls, e-mails and letters to ensure that the company policy of payment prior to exhibition is adhered to by customers.
• Flexibility to work international hours in the run up to events if required, to maximise collection of debt.
• To ensure that information on the Credit and Collections module of the finance system regarding communications with customers so that an adequate record is maintained in the event of query or legal action needed to be taken against the customer.
• To ensure that account queries are dealt with efficiently in order to minimise the risk of bad debts.
• To respond to or refer queries raised both internally and externally.
• To respond to or refer, in a timely manner to queries raised both internally and externally.
• Travel to other offices and overseas Events in order to collect debt and maintain clear communication within internal stakeholders and external customers.

What we look for in the ideal candidate:

• At least 1 years’ experience working in a finance department; experience of handling international payments together with experience in the events industry is desirable.
• Deep knowledge of finance systems; notably with salesforce and Financial Force software.
• Computer literate with good Excel and Word skills.

Personal Attributes:

• Customer Focused – put the customer at the heart of everything we do.
• Harding working - Strong work ethic representing our industry leading brands.
• Studious - Desire to learn and embrace best practice.
• Respectful – demonstrate consistency and reliability in all areas.
• Collaborative – display open communication and innovation.
• Proactive – take initiative on opportunities and test your ideas.
• Efficient – display excellent time management and prioritisation.
• Effective – focusing on the right things at the right time to deliver the best results.

dmg events is an equal opportunity employer. If you have not had feedback from us within 14 days, please consider your application as unsuccessful for this round.