Credit Controller

DMG Events group; Redhill; On-site; GBP 28,000 - 37,000; Full time

Job summary

dmg events is seeking a Credit Controller to maximise cash-flow and minimise bad debts across our global client base and sister subsidiaries. You will chase debts, maintain the finance system and communicate with internal teams to support timely collections.

Willingness to travel to other offices and overseas events to collect payments is required. Strong knowledge of Salesforce and Financial Force, plus Excel/Word proficiency, is important.

Qualifications

• At least 1 year of experience in a finance department.
• Experience handling international payments is desirable.
• Experience in the events industry is desirable.
• Deep knowledge of finance systems, notably Salesforce and Financial Force.

Responsibilities

• Chase debts on accounts receivable through calls, emails and letters to ensure payment before exhibitions.
• Be flexible to work international hours in the run up to events to maximise debt collection.
• Maintain accurate records in the finance system (Cash/Credit) for customer communications and potential actions.
• Respond to account queries and minimise the risk of bad debts.
• Coordinate with internal and external stakeholders to resolve queries in a timely manner.
• Travel to other offices and overseas events to collect debt and communicate with stakeholders.

Skills

Debt collection

International payments

Events industry experience

Salesforce

Financial Force

Excel

Word

Tools

Salesforce

FinancialForce

Excel

Word

Job description

The Credit Controller’s main requirement is to maximise cash-flow and minimise bad debts on a selected range of clients for the following companies dmg events (UK) Ltd, dmg events Asia Pacific Pte Ltd and dmg events (USA) Inc, dmg Nigeria events and dmg events (Canada).

Responsibilities and Accountabilities:

• Debt-chasing on accounts receivable ledger, including telephone calls, e-mails and letters to ensure that the company policy of payment prior to exhibition is adhered to by customers.
• Flexibility to work international hours in the run up to events if required, to maximise collection of debt.
• To ensure that information on the Credit and Collections module of the finance system regarding communications with customers so that an adequate record is maintained in the event of query or legal action needed to be taken against the customer.
• To ensure that account queries are dealt with efficiently in order to minimise the risk of bad debts.
• To respond to or refer queries raised both internally and externally.
• To respond to or refer, in a timely manner to queries raised both internally and externally.
• Travel to other offices and overseas Events in order to collect debt and maintain clear communication within internal stakeholders and external customers.

What we look for in the ideal candidate:

At least 1 years’ experience working in a finance department; experience of handling international payments together with experience in the events industry is desirable.
Deep knowledge of finance systems; notably with salesforce and Financial Force software.
Computer literate with good Excel and Word skills.

Personal Attributes:

Customer Focused – put the customer at the heart of everything we do.
Harding working - Strong work ethic representing our industry leading brands.
Studious - Desire to learn and embrace best practice.
Respectful – demonstrate consistency and reliability in all areas.
Collaborative – display open communication and innovation.
Proactive – take initiative on opportunities and test your ideas.
Efficient – display excellent time management and prioritisation.
Effective – focusing on the right things at the right time to deliver the best results.

dmg events is an equal opportunity employer. If you have not had feedback from us within 14 days, please consider your application as unsuccessful for this round.