Junior Bodily Injury Claims Handler

Prima; Manchester; Hybride; GBP 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Learning resources

Mentorship

Private healthcare

Gym discounts

Wellbeing program

Mental health support

Résumé du poste

Prima is seeking a Junior Bodily Injury Claims Handler in Manchester to join our UK Claims team. You’ll manage a caseload via the OIC portal, liaising with clients, claimants and third parties to progress cases through settlement or litigation.

You’ll review medical records, value damages and identify fraud or large loss flags. We value rigorous attention to detail, strong communication, and the ability to thrive in a growing, scale-up environment.

Qualifications

• Bodily injury claims handling experience required.
• OICP portal familiarity preferred.
• Knowledge of UK motor insurance principles and CPC rules is a plus.

Responsabilités

• Manage own caseload of OIC portal claims from instruction to settlement or litigation.
• Liaise with clients, claimants and third parties to progress cases efficiently.
• Handle indemnity, liability and quantum investigations and disputes.
• Review medical records and expert reports to value damages.
• Identify and refer fraudulent activity and underwriting concerns.
• Flag large losses and refer as needed.
• Progress cases proactively with technical expertise.
• Support a Team Leader.

Connaissances

Bodily injury

OICP familiarity

UK motor insurance

Indemnity assessment

Liability assessment

Communication skills

Attention to detail

Scale-up experience

Description du poste

Are you looking for a new challenge?

Fancy helping us shape the future of motor insurance?

Prima could be the place for you.

Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 5 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain.

To help fuel that growth, we need a Junior Bodily Injury Claims Handler to join our growing UK Claims team in Manchester.

Excited to make an impact? Here are the details

What You'll Do

• Manage your own caseload of OIC portal claims from instruction through to settlement or litigation.
• Liaise directly with clients, claimants, and third parties to progress cases efficiently.
• Handle indemnity, liability and quantum investigations and disputes.
• Review medical records and expert reports to accurately value general and special damages.
• Identify and refer fraudulent activity and questionable underwriting.
• Identify and refer large loss flags.
• Actively seek opportunities to technically progress.
• Support a Team Leader.

What We’re Looking For

• Proven experience (2+ years) handling motor-related bodily injury claims from inception through to settlement.
• Familiarity with government-linked personal injury frameworks and portals, including the Official Injury Claims Portal (OICP).
• Technical knowledge of UK motor insurance coverages, bodily injury, the Pre-Action Protocol and Civil Procedure Rules.
• Deep understanding of indemnity, liability assessment, and quantum.
• Excellent verbal and written communication skills to effectively represent Prima.
• Strong attention to detail, with a problem-solving attitude.
• Comfortable working in a growing / scale-up business environment.

Why You’ll Love It Here

We want to make Prima a happy and empowering place to work. So if you decide to join us, you can expect plenty of perks.

• Work Your Way: Enjoy hybrid working, with a mix of home and office days.
• Grow with us: We may move fast at Prima, but we move together. Get access to learning resources, mentorship and a growth plan tailored to you.
• Thrive and perform: Your best work begins when you feel your best. Enjoy private healthcare, gym discounts, wellbeing programs and mental health support.

Think you’re a match?

At Prima, we celebrate uniqueness. If you don’t meet every requirement but are passionate about this role, we still want to hear from you. Innovation thrives on diverse perspectives.

Prima is proud to be an equal opportunity employer. Need accommodations during the process? Email us at [e-mail]. Let’s build the future of insurance, together.