Junior Account Manager

KERB

Greater London

On-site

GBP 32,000 - 36,000

Full time

46 hours ago

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Benefits offered by this job

Generous F&B discount across KERB food

25 days holiday + birthday day off

Health Cash Plan

Personal Wellbeing Allowance

CODE App Membership

Private Medical Insurance

Employee Assistance Program

Cycle To Work scheme

Annual season ticket loan

Maternity/paternity/adoption leave (2+

London Living Wage

Best Companies accreditation

Job summary

KERB is seeking a Junior Account Manager to join the Partnerships & Public Events Team in Shoreditch, London. You will support a portfolio of venue and event partnerships from enquiry through delivery, including proposals, trader acquisition, contracts, client communications and event reporting.

Work with venues like ExCeL London and Wimbledon, building strong relationships and delivering memorable food-led experiences across iconic destinations.

Qualifications

Experience in events and/or account management across multiple stakeholders.
Experience in sales or commercial account management with understanding of different models.
Excellent communication and relationship-building skills with clients, venue partners and internal teams.
Strong organisational skills managing multiple events, accounts and deadlines.
Proactive, self-motivated approach with attention to detail.
Understanding of food and beverage operations and passion for hospitality and events.
Valid clean driving licence and willingness to travel to venues and events.

Responsibilities

Build, develop and maintain strong relationships with clients, venue partners and key stakeholders.
Take ownership of specific accounts across the Partnerships & Public Events portfolio, ensuring excellent service.
Manage event enquiries from brief through to delivery and post-event wrap-up.
Create bespoke proposals and quotes for new event opportunities and support tenders.
Coordinate pre- and post-event communications across clients, venues, internal teams and traders.
Support the Head of Events with complex enquiries and growth strategies for existing accounts.
Identify opportunities to develop accounts, grow revenue and upsell food and beverage opportunities.
Maintain opportunities and account information within the CRM, tracking from enquiry to conversion.
Proactively identify new opportunities within the Compass partnership and wider portfolio.
Support accounts and events operationally during peak periods to deliver excellent experiences.
Lead post-event reviews and debriefs with internal and external stakeholders.
Attend networking events with the Head of Events and host clients to strengthen relationships.
Build and maintain relationships with KERB’s community of independent food traders and suppliers.

Skills

Client relationship building

Account management

Sales / commercial mindset

Organisational skills

Proactive / self-starter

Communication skills

Attention to detail

Willingness to travel / evenings and.

Job description

Description

2026 has been massive for KERB Events. 2027 is set to be even bigger. We're looking for a Junior Account Manager to join our Partnerships & Public Events Team and help deliver some of the UK's most exciting food‑led events and venue experiences.

Working alongside our Head of Events, you'll support a portfolio of venue and event partnerships from enquiry through to delivery, working across proposals, trader acquisition, menu development, contracts, client communications and event reporting.

Through our partnership with Compass Group, you'll work across an incredible range of venues, taking ownership of accounts including ExCeL London, Knebworth House, The Kia Oval and Goodwood, while supporting activity at iconic destinations such as Wimbledon, Silverstone and Kew Gardens.

We're looking for someone organised, proactive and commercially minded, with a knack for building strong relationships and a keen eye for detail. If you love great food, live events and creating memorable experiences, this is a brilliant opportunity to build your career with one of the UK's leading food and events businesses.

Application Deadline: 10 October 2026

Department: Partnerships

Location: Shoreditch, London

Compensation: £32,000 - £36,000 / year

What you’ll be doing

Build, develop and maintain strong relationships with clients, venue partners and key stakeholders.
Take ownership of specific accounts across the Partnerships & Public Events portfolio, ensuring consistently excellent service and delivery.
Manage event enquiries from initial brief through to delivery and post‑event wrap‑up.
Create bespoke proposals and quotes for new event opportunities, while supporting wider commercial tenders for existing and prospective venues.
Coordinate pre‑ and post‑event communications across clients, venues, internal teams and our independent food traders.
Support the Head of Events with more complex enquiries and contribute to growth strategies for existing accounts.
Identify opportunities to develop your accounts, grow revenue and upsell additional food and beverage opportunities where appropriate.
Maintain accurate opportunities and account information within the company CRM, tracking leads from initial enquiry through to conversion.
Proactively identify new opportunities within the Compass partnership and wider portfolio.
Support your accounts and events operationally during peak periods, working closely with internal teams and traders to deliver exceptional experiences.
Lead post-event reviews and debriefs, identifying successes, learnings and opportunities for improvement with both internal and external stakeholders.
Attend networking events alongside the Head of Events and proactively host clients to strengthen existing relationships and build new ones.
Build and maintain excellent working relationships with KERB’s community of independent food traders and suppliers.

What you’ll bring to KERB

We’re Looking for Someone Who

Is a champion of independent food and genuinely excited by KERB’s mission.
Connects with our company ethos and values.
Has a positive, proactive and can‑do approach.
Thrives in a fast‑paced environment and stays calm under pressure.
Takes ownership and is comfortable working independently while being a strong team player.
Is curious, eager to learn and motivated to develop their career in events and account management.

Essential

Experience in events and/or account management, with confidence working across a range of stakeholders.
Experience in sales or commercial account management, with an ability to understand and work across different commercial models.
Excellent communication and relationship‑building skills, with the confidence to engage effectively with clients, venue partners, internal teams and food traders.
Strong organisational skills and the ability to manage multiple events, accounts and deadlines simultaneously.
A proactive, self‑motivated approach with strong attention to detail.
An understanding of food and beverage operations and a genuine passion for the hospitality and events industry.
A valid, clean driving licence and willingness to travel to venues and events as required.
Flexibility to work evenings and weekends during peak event periods.

Desired but not essential

Experience working with, or a good understanding of, independent food traders and street food businesses.
Experience or knowledge of bar management and beverage operations.

What you’ll get by joining KERB