Journey Advisor

Shaw Trust; City of Westminster; Hybride; GBP 25 000 - 32 000; Plein temps

Avantages offerts par ce poste

25 days annual leave

2 days volunteering leave

Enhanced pension

Life Assurance

Learning and development opportunities

Diversity networks access

Health and wellbeing initiatives

Flexible working from day one

Résumé du poste

Shaw Trust in London seeks a Journey Adviser to source referrals, conduct initial assessments, and provide high-quality information, advice, and guidance to unemployed residents. You will support CV creation and help move learners into employment after accredited courses, with a mix of face-to-face and remote delivery in London.

You will prioritise participants' needs, establish networks to increase referrals, and work toward targets while upholding Shaw Trust's quality and funding compliance

Qualifications

• Experience delivering Information, Advice and Guidance (IAG).
• Ability to conduct initial assessments for learners.
• Experience supporting CV creation and interview preparation.
• Ability to build and maintain employer links and referrals.
• Results-driven with a commitment to compliance and quality standards.

Responsabilités

• Source voluntary referrals in line with eligibility criteria.
• Conduct initial assessments and provide information, advice, and guidance.
• Assist learners to create CVs and move into employment post-course.
• Deliver courses face-to-face and remotely and maintain learner engagement.
• Build networks to drive referrals and opportunities for participants.
• Work toward targets while ensuring funding/compliance requirements.

Connaissances

IAG delivery

Initial assessments

CV/workforce readiness

Employer liaison

Target-driven

Description du poste

To source and support learners to engage on Skills Funded programmes and progress them into employment. The role involves conducting Initial Assessments, providing high-quality information, advice, and guidance (IAG), facilitating job referrals, building employer links, and ensuring all activity meets funding and compliance requirements.

The programme will deliver, face to face and remote Construction, Hospitality courses with embedded employability, to unemployed residents of London with the aim of moving them into employment.

The Journey Adviser, will be responsible for sourcing and recruiting voluntary referrals in line with eligibility criteria, onto accredited courses, undertaking an initial assessment, supporting with creation of a CV and moving them into employment post course. The role will predominately be face to face in London.

The Journey Adviser will prioritise the participant's needs by providing individualised, timely support, encouragement, and guidance. They will establish and maintain strong networks to drive referrals and create opportunities for participants. They will work diligently towards targets, ensuring compliance and upholding quality standards to deliver exceptional outcomes for the participant.

"Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation."

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all., As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits

• + 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday
• + 2 days paid volunteering leave each year
• + An enhanced pension scheme after 6 months
• + Life Assurance at 3 times your annual salary rate
• + Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes
• + Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women's Network, MANaging Network, Menopause Network Group)
• + Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
• + Opportunity to request flexible working from day one

Our Strategy

To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: Vision-2030-Strategic-Directive-5-9.pdf

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In addition;

• + We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
• + We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme.
• + Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.