Mental Health Navigator

Shaw Trust; England; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Annual leave

Volunteering leave

Pension scheme

Life assurance

Learning & development

Diversity networks

Health & wellbeing

Flexible working

Job summary

Shaw Trust in Medway is recruiting for a Mental Health Navigator to join our Mental Health Together hub. You’ll be the first point of contact for people accessing care and support, guiding them through initial assessments and referrals in a compassionate, person-centred manner.

You’ll work within a cross‑organisation team, helping clients navigate services and access timely mental health support, with commitment to an inclusive, supportive environment and partnership working.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work in a collaborative, multi‑agency setting.
• Commitment to inclusive, supportive service.

Responsibilities

• Provide first point of contact for Mental Health Together service in Medway.
• Support individuals to access appropriate mental health care.
• Collaborate with partners across organisations to ensure smooth pathways.

Skills

Communication

Compassion

Teamwork

Job description

“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco‑system of purpose‑led organisations, striving for a fairer, more equal society centred on opportunity for all.

Purpose

Shaw Trust is one of the strategic partners for Mental Health Together (MHT); this is the transformed multi‑agency offer, which brings all the services and agencies that support people with varying mental health needs much closer together. This ensures that people get the right care, without having to navigate service boundaries and without repeatedly telling their story. The Mental Health Navigator is one of several roles which is part of a joined‑up model of care which bridges the gap that currently exists between primary and community mental health. You’ll be one of the first people that those using Mental Health Together will meet, so you’ll have a strong commitment to ensuring that this first experience is positive, being a strong communicator as well as showing compassion. As part of one team of professionals from across different organisations that make up Mental Health Together, you’ll value partnership and collaboration, recognising the different skills and understanding that each person brings to the team.

Interviews for applicants that are offered an interview, will be held in person, in Medway.

Location

The successful applicant will be required to work from the Mental Health Together Hub in Medway.

Employee Benefits

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
• 2 days paid volunteering leave each year
• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women’s Network, MANaging Network, Menopause Network Group)
• Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
• Opportunity to request flexible working from day one

Our Strategy

To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: Vision-2030-Strategic-Directive-5-9.pdf

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In addition;

• We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
• We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme.
• Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

If you have accessibility requirements and/or would like further information about the role, please contact: [e-mail]

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.